If you want to cancel service, let's see how we can help you out — even if it means we have to say goodbye.
What You'll Need
Xfinity Instant TV
Difficulty
Easy
Cancel your Xfinity Instant TV
We're sorry to hear you want to cancel your subscription to Xfinity Instant TV. If you've been experiencing problems with your service that may have affected your decision to cancel or have feedback which could improve Xfinity Instant TV for other customers, please let us know — we're standing by 24/7.
If there's nothing we can do to change your mind, your subscription to Xfinity Instant TV can be cancelled online. To submit your cancellation request, please visit xfinity.com/instant-tv/cancel. Please note that it may take up to 48 hours to process your request.
When your cancellation is processed online, your Xfinity Internet service will remain active, but you will no longer have access to Xfinity Instant TV. To cancel both your Xfinity Internet and Xfinity Instant TV services, please contact us.
Additional information
Visit our Online Support Center to find common solutions and self-help options, troubleshoot or manage your account, and more.
The easiest way to manage and troubleshoot your Xfinity experience is with the Xfinity app! Download it for free from Google Play or the App Store, or text "APP" to 266278.
Have a quick question? Ask Xfinity Assistant.
