Learn how to configure the Do Not Disturb settings on your Xfinity Home touchscreen to help stop the screen backlight and trouble alert sounds from disturbing you at inconvenient times.
Did you know? You can change other display and sound settings for the touchscreen. Learn more about changing display settings and changing sound settings for your Xfinity Home touchscreen.
What you'll need:
- Xfinity Home
- Access to your touchscreen
- Your Master Keypad Code
Difficulty:
Easy
Turning the screen backlight off or on
- Tap the gear icon in the top-right corner of the screen. Then, tap Settings.
- Enter your primary keypad code.
- Tap TouchScreen. Then, tap Do Not Disturb.
- Tap Screen Backlight.
- Select from the Backlight Off At Night dropdown menu to configure backlight scheduling. If enabled, select the times when you want the backlight turned off.
That's it! You've successfully configured the touchscreen backlight.
Turning trouble sounds off or on
When a trouble alert occurs in your system, a sound plays to remind you to fix the problem that's causing the alert.
For some alerts, these trouble sounds won't play during a "Do-Not-Disturb" (DND) period, which is turned on when your system is installed and is set for 8:00 PM to 8:00 AM.
Important! The following alerts can only be silenced by snoozing or resolving the problem. These alerts will sound during the DND period:
- Your touchscreen charger is detached.
- Your touchscreen battery needs to be replaced.
- Your touchscreen battery is running low.
- The Takeover Bridge device battery is running low.
- Your touchscreen battery has been removed.
- We've detected potential signal interference.
- There is a communication problem with your legacy security panel.
- There is a connection issue with the central station.
Learn more about fixing trouble messages in your Xfinity Home system.
To turn off the DND period or change its time settings:
- Tap gear icon in the top-right corner of the screen. Then, tap Settings.
- Enter your primary keypad code.
- Tap TouchScreen. Then, tap Do Not Disturb.
- Tap Trouble Sound.
- Select from the Trouble Sounds At Night dropdown menu to configure Do Not Disturb. If enabled, select the Do Not Disturb start time and duration.
That's it! You've successfully configured Do Not Disturb settings for trouble sounds.
