With Choice TV Select with Xfinity Flex, you have access to affordable live TV with the flexibility to stream content or watch on a big screen, along with voice control, Cloud DVR, and a variety of apps.
Choice TV Select with Xfinity Flex is available through the Xfinity Stream app. (Just say "Upgrade to Xfinity TV” into your Xfinity Voice Remote, or select the “Upgrade to Xfinity TV” tile at the top of the main menu (Home screen) or Shop page.)
This includes:
- Limited Basic tier of service (with live TV channels and their On Demand content)
- HD service
- 20 hours of Cloud DVR
- Streampix
- Xfinity Stream app
- Optional services:
- Genre packs
- Premium channels
- Other supplementary TV services including Subscription Video On Demand services, International Premium Channels, and more
Choice TV Select with Xfinity Flex is available by ordering through your TV. Optional services can also be added through your eligible Flex streaming TV Box.
Benefits of Choice TV Select with Xfinity Flex
The benefits of Choice TV Select include:
- Simple, easy-to-understand pricing.
- Cancel online any time through xfinity.com/buy/plan/internet/streamcancel.
- Flexibility to customize your own channel lineup with genre packs.
- Access to must-watch sitcoms, shows and sports on networks like ABC, CBS, FOX, and NBC.
- Access to Xfinity TV and On Demand shows and movies.
- Personalized sports experience for the FANatic with the Xfinity Sports Zone app.
- Simple and intuitive way to integrate access to all your favorite apps (like Netflix, Pandora, and Amazon Prime Video) into one easy experience.
- No need to swap TV inputs or devices.
- Subscription required.
- Remotely schedule, record, download, and take the DVR experience anywhere.
- Find and watch programming with the Voice Remote.
- Watch on two screens at the same time.
Eligibility and equipment requirements
To be eligible for Choice TV Select with Xfinity Flex service, you'll need to have:
- Xfinity Flex service with an Xi6 or XiOne streaming TV Box.
- A subscription to Xfinity Internet.
- An account that’s currently in good standing.
For information on ordering, see how to upgrade to Choice TV Select with Xfinity Flex from your streaming TV Box.
Navigating Choice TV Select
From the Main Menu, open the Xfinity Stream app tile on your Xfinity Flex streaming TV Box.
Note: If you don’t subscribe to Choice TV Select, you’ll get an option to upgrade on-screen. See how to upgrade to Choice TV Select with Xfinity Flex from your streaming TV Box for more information.
You'll see the loading screen.
From the Home page, you can browse recently watched content.
- Live TV: View TV listings for all your channels, watch live TV, set episode or series recordings and filter for faster surfing.
- Note: Set a recording by selecting the episode using the arrows on the directional pad. Select OK (center button of directional pad).
- You can then choose to record the episode or the entire series.
- Saved: View the For You screen, Recordings, Scheduled Recordings, Favorites or Purchases (when applicable).
- Browse: Find On Demand shows and movies by TV, Movies, Networks, Sports, Kids, News, and Latino.
- Search: Find movies, TV shows and channels.
- Settings: Access app settings such as Parental Controls (turn off and on), Playback Preferences (play best resolution available, autoplay and Smart Resume) and Help options.
- Note: Accessibility Settings can be managed from the Xfinity Flex Settings menu. See how from the Xfinity Flex settings overview.
FAQs
How many devices can I use to stream video?
Choice TV Select with Xfinity Flex customers can stream up to two devices at the same time. The limit of two simultaneously streaming devices includes Flex streaming TV Boxes, partner devices, mobile devices (iPads, tablets, phones) and computers.
If you attempt to stream more than two streaming devices simultaneously, you may receive the following error message: “This Video Cannot Be Played. We’ve run into a problem while streaming. TVAPP-00209." To resolve this error, sign out of any additional devices and then select Try Again.
Additional information
Visit our Online Support Center to find common solutions.
The easiest way to activate, manage, and troubleshoot your Xfinity experience is with the Xfinity app! Get 24/7 real-time support, pay your bill, view plan details, get outage updates, and more. Download the free Xfinity app, or scan the QR code with your smartphone.
Need additional support? Ask Xfinity Assistant.
