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Clear cache and delete cookies in Safari

Occasionally, you may have trouble loading or using applications on your computer. Clearing your cache and deleting cookies may help resolve this issue.

See below for instructions on how to clear the cache and delete cookies in the Safari browser.

Safari 10.0.1+ (Mac)

  1. Click the Safari drop-down menu.
  2. Select Settings...
    Screenshot of the drop-down menu with Settings selected, third option from the top of the list.

  3. Under the Privacy tab, click Manage Website Data…
    Screenshot of the Privacy tab. Manage Website Data is a button near the center of the screen, beneath Block all cookies.

  4. At the bottom, select Remove All to delete everything listed, or choose certain items and then click Remove.
    Screenshot of the Manage Website Data page. There is a list of websites. The Remove button is in the lower left corner. The Remove All button is to the right of the Remove button. 

  5. A pop-up will ask if you’re sure you want to remove all the data. Choose Remove Now to continue.
    Screenshot of the popup message that says,

  6. The list of stored data will be gone. Choose Done to exit the menu.

Safari 9.x

  1. Click the Safari drop-down menu.
  2. Select Preferences...
    Screenshot of the drop-down menu with Preferences selected.

  3. Select the Privacy tab in the Preferences window.
    Screenshot of the Preferences window with Privacy tab selected. The Privacy tab is along the top, seventh option from the left.

  4. Select Remove All Website Data and click Remove Now.
    Screenshot of the confirmation message that asks if you are sure you want to remove all data stored by websites on your computer. The Remove Now button is blue and in the lower-right corner of the messaging window.

Safari on mobile devices

For instructions on clearing your Safari cache and cookies on a mobile device, please refer to the Apple support website.

Additional information

Visit our Online Support Center to find common solutions.

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