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How do I know what level of Xfinity service I subscribe to?

You can find out what package you currently have by checking your billing statement through your account.

Check using your online billing statement

  1. Log into your account.
  2. You’ll see your current statement and a list of your past bill statements.
  3. Click the Statement PDF link under Current Statement or click on the statement date range you want to view.
    In your account, see a list of your past bill statements.

  4. Your package information is listed on page three of your billing statement.

Additional information

Visit our Online Support Center to find common solutions.

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The easiest way to activate, manage, and troubleshoot your Xfinity experience is with the Xfinity app! Get 24/7 real-time support, pay your bill, view plan details, get outage updates, and more. Download the free Xfinity app, or scan the QR code with your smartphone.

Need additional support? Ask Xfinity Assistant.

 
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