The Xfinity Privacy Center is easy to use. It lets anyone learn more about Xfinity's approach to privacy and security. As a consumer, you can also learn how to access and manage your information.
Need information about managing the texts and emails you get? Learn more in Update your Xfinity preferences.
Your Privacy Choices
- Go to Your Privacy Choices at the top of the Privacy Center.
- Find the Customer account choices box. Then, click the Xfinity Account Holders link.
- Sign in with your Xfinity ID and password.
- On the next screen, you can manage the following and more:
- Participate in audience measurement and reports.
- Disclose information to related Comcast businesses.
- Allow personalized ads online and in video content.
- Allow banner ads in your inbox.
- Click the Show details link in each box for more details.
- Turn on or off any or all preferences.
More privacy settings
You can scroll to the bottom of the page to:
- Sensitive personal information: Manage how your personal information is stored and processed.
- Marketing emails and texts: Manage how news and offers are shared.
- Click Marketing emails and text.
- Enter your email address or phone number.
- Click Manage preferences.
- Turn on or off email or text for the options shown.
- You can also customize the texts and emails you get for different types of communications — like appointments and billing — online. For more details, see how to update your Xfinity preferences.
- Calls, direct mail advertising and in-person solicitation: Manage the way Xfinity contacts you with marketing offers.
- Click Calls, mail advertising, and in-person solicitation.
- Fill out the “Managing Communications from Xfinity” form on the next screen.
- Click Submit.
Additional information
Visit our Online Support Center to find common solutions.
The easiest way to activate, manage, and troubleshoot your Xfinity experience is with the Xfinity app! Get 24/7 real-time support, pay your bill, view plan details, get outage updates, and more. Download the free Xfinity app, or scan the QR code with your smartphone.
Need additional support? Ask Xfinity Assistant.
