Xfinity is proud to offer exclusive benefits for those who serve in the military. This includes discounts on mobile plans, flexible line fees, streaming services, and automatic updates for Xfinity membership Diamond tier status, the highest tier available.
Looking to become a confirmed military member? To enroll, see xfinity.com/military.
Already a confirmed military member? Here’s more information about the benefits available to you:
- Xfinity membership Diamond tier status: Xfinity automatically upgrades your Xfinity membership tier to Diamond — the highest tier available as our way to say, "thank you."
- With Diamond status, you’ll have access to even more special experiences and perks, including a subscription to Peacock Premium at no extra cost for Xfinity Internet customers.
- It will take approximately 10 business days for newly verified military members to be upgraded to Diamond tier. You'll receive an email once it’s complete.
- One unlimited Xfinity Mobile line included with Xfinity Internet for two years:
- To add Xfinity Mobile to your internet plan or an unlimited line to your existing mobile plan, visit xfinity.com/mobile. Xfinity Internet is required.
- This doesn't apply to tablet or smartwatch lines.
- You'll see the discount within one to two billing cycles.
- Verified military customers are eligible for one free line per account. Check to see what offers you are eligible for.
- NOW TV post-paid included for one year: To add NOW TV to your plan, visit xfinity.com/nowtv and log in with your Xfinity ID.
- NOW TV post-paid requires Xfinity Internet (NOW Internet isn't eligible).
- To access this exclusive NOW TV offer, the account needs to be verified as military. Allow up to 10 days after verification to access the offer.
- Flexible line fees: Relocating where Xfinity Internet isn't available but want to keep Xfinity Mobile? Xfinity will waive the Mobile-Only access fee to keep you connected.
These offers expire August 21, 2026.
FAQs
Who is eligible?
Active Xfinity members who fit into any of the following categories:
- Active-duty.
- Veteran/retired military.
- Gold Star family.
- Spouse/family member in the household of someone with the criteria mentioned above.
I’m an Xfinity member. How do I apply to receive military benefits?
To start, visit xfinity.com/military to confirm your military status. You'll need to sign in with your Xfinity ID, have an acceptable form of military ID, and a valid email address to start the process.
What if I’m not an Xfinity member yet?
It’s easy to sign up! Visit xfinity.com or call us at 1-800-XFINITY. Once you become a customer, visit xfinity.com/military to confirm your military status.
Why do I have to go through a confirmation process?
This will confirm your military status and ensure that these benefits are available to those who have served. The process will only take a moment. Visit xfinity.com/military.
What kind of proof do you require to confirm my military status?
Xfinity accepts a wide variety of forms of documentation; the complete list is provided during the registration process. Visit xfinity.com/military.
How long does it take to confirm my eligibility?
For most service members, it’s instant. However, Xfinity may require additional details to confirm eligibility.
Does Comcast hire members of the military?
Yes! The tradition of hiring and supporting the military community began with the Comcast founder, World War II U.S. Navy veteran Ralph Roberts, and has continued today. Visit jobs.comcast.com/programs/military.
How do I learn about Xfinity membership and use the Diamond level status?
Those whose serve in the military will have their Xfinity membership accounts automatically upgraded to Diamond within two weeks of verifying.
If you need to learn more about Xfinity membership, visit xfinity.com/membership. Please allow two weeks for the automatic upgrade to Diamond.
I have questions related to my military verification that aren't covered here. Can you help me?
Yes. You can call us at 1-833-231-6446.
I have moved. Does my military verification move along with me?
No. If you moved after you verified your military status, you will need to reverify under your new account and address.
Can I combine the included unlimited line for two years with other line offers?
No, but you can combine the offer with current device promos that are offered. Limit one included line per account.
I am not seeing the NOW TV promotion when I go online to add it.
Please allow up to 10 days after verification to have NOW TV included for a year.
I disconnected a line from Xfinity Mobile that has a discount. Can I get the discount if I reconnect?
No, the Military service benefits discount is no longer eligible to be reapplied.
Additional information
Visit our Online Support Center to find common solutions.
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Need additional support? Ask Xfinity Assistant.
