Xfinity Mobile is available at Xfinity Retail Stores nationwide. Come into any Xfinity Retail Store that offers Xfinity Mobile and you'll be able to sign up.
Some Xfinity Retail Stores accept appointments for new Xfinity Mobile customers. Contact your local store to see if you can set up a reservation.
Find an Xfinity Retail Store featuring Xfinity Mobile.
What to know before you come to an Xfinity Retail Store
If you want to sign up for Xfinity Mobile at an Xfinity Retail Store, you should come prepared with proof of your identity, such as a:
- Driver's license
- State-issued ID
- Passport
If you're planning to transfer your phone number to Xfinity Mobile, you should also bring your current carrier information (account number and PIN).
It's important to back up your old device before coming to an Xfinity Retail Store. It makes the process of getting started on a new Xfinity Mobile device much smoother and faster.
FAQs
Can I sign up for Xfinity Mobile at an Xfinity Retail Store?
Yes, Xfinity Mobile is currently featured at all Xfinity Retail Stores nationwide. Come into any Xfinity Retail Store, and you'll be able to sign up for Xfinity Mobile service.
New Xfinity Mobile customers can set up appointments by contacting a local store in advance. Find the Xfinity Retail Store nearest you.
What if there are no Xfinity Retail Stores near me, but I still want to talk to an Xfinity Mobile Specialist?
You can chat with an Xfinity Mobile Specialist at any time by calling or texting us at 1-888-936-4968.
Additional information
Visit our Online Support Center to find common solutions.
The easiest way to activate, manage, and troubleshoot your Xfinity experience is with the Xfinity app! Get 24/7 real-time support, pay your bill, view plan details, get outage updates, and more. Download the free Xfinity app, or scan the QR code with your smartphone.
Need additional support? Ask Xfinity Assistant.
