Learn how to clear locally stored data associated with third-party apps from your Xfinity X1 or Flex streaming TV Box using the Settings menu.
Clearing Locally Stored Data From Your TV Box
- Press the xfinity button (X1 or Flex) or home button (Flex) on your remote.
- Use the right or left arrow buttons to get to the gear icon and then press OK to go to Settings.
- Use the up or down arrow buttons to get to Privacy and press OK.
- Go to Locally stored data and press OK.
- You'll see a confirmation window. Press OK to clear locally stored data.
Notes:- Clearing locally stored data may sign you out of many apps on your TV Box and may affect apps on devices linked to your account.
- Re-launching apps may store new data on your TV Box.
- You'll see a confirmation message once cookies and locally stored data have been cleared from your TV Box.
Frequently Asked Questions
What type of data and information gets cleared from the TV Box when I clear locally stored data?
Only information related to the third-party apps you use on your X1 or Flex streaming TV Box is cleared.
- Examples include log-in credentials, resume points, gameplay save states and other temporary files written by third-party applications.
- Clearing this data may result in losing progress on some games and/or require you to log back into an application.
- DVR recordings are not deleted.
Are DVR recordings affected?
No, clearing locally stored data doesn't delete DVR recordings.
