Amazon Music is now available on Xfinity X1 and Flex!
The Amazon Music app on X1 and Flex allows you to stream Amazon Music Free, Amazon Music Prime and Amazon Music Unlimited content, as well as any digital music purchased through Amazon, directly on your X1 or Flex streaming TV Box.
To use the Amazon Music app on these devices, you’ll need:
- A compatible X1 TV Box (RNG150s not supported) as part of your TV subscription, or the Xfinity Flex service.
- Xfinity Internet service (any level).
Amazon Music offers three tiers to subscribe to:
- Amazon Music Free provides free access to top playlists and thousands of stations and includes ads. Visit Amazon Music Free to learn more.
- Amazon Music Prime is included at no additional cost with a subscription to Amazon Prime and includes ad-free access to two million songs and podcasts. Visit Amazon Music Prime to learn more.
- Amazon Music Unlimited allows ad-free access to 75 million songs and podcasts and requires a separate subscription. Visit Amazon Music Unlimited to learn more.
For more details on the differences between the tiers, see What are the Differences Between the Amazon Music Subscriptions?
Access Amazon Music on your X1 and Flex streaming TV Box Flex Streaming TV Box
The easiest way to access Amazon Music is by saying “Amazon Music app” into your Voice Remote.
Connect your Amazon Music account to your Xfinity service
- Launch the Amazon Music app on your X1 or Flex streaming TV Box.
- An Activation Code will be displayed. From a browser on your PC or mobile device, enter the code at https://amazon.com/code.
- From your browser or mobile device, you’ll be prompted to log into your Amazon account. Sign in.
- On your browser or mobile device, Register Your Device will appear. Enter the code that’s appearing on your X1 or Flex TV Box screen.
- Your browser or mobile device will say “Success!”, and your X1 or Flex TV Box will launch the main menu of Amazon Music.
Manage your Amazon Music subscription
- Visit https://www.amazon.com/music/settings to manage your Amazon Music subscription.
- To sign up for Amazon Music Unlimited, select the Profile icon (top right).
- Select Try Amazon Music Unlimited, and a screen with a dedicated URL will appear.
- Follow the on-screen instructions from your mobile device or browser.
Listen to Amazon Music
Once you’ve opened the Amazon Music app and synced your account, you can discover and listen to music in the following ways:
- Browse top tracks, albums, playlists and more.
- View your recently played tracks.
- Play music saved to your library.
- Search for an artist or title.
Parental Control settings
- Access to the Amazon Music app can be locked by using App Locks.
- The Amazon Music app is rated as TV-MA, so locking TV-MA under X1 Settings > Parental Controls > TV Rating Locks will also require the use of a Parental Control PIN to access.
- The Amazon Music app has an Explicit Content filter that can be toggled on/off by accessing the Settings menu with the Amazon Music app.
FAQs
Does watching content on these apps count against my Xfinity Internet data usage?
Yes. Because content from these apps are delivered over your Xfinity Internet service, it's subject to the same rules, terms and conditions that affect Xfinity Internet service, including any data usage plans that may apply.
Will my Amazon Music charge be on my Comcast bill?
No. You’ll be billed by Amazon, and any billing-related questions should be directed to Amazon Customer Support.
How can I manage my Amazon Music subscription?
Visit https://www.amazon.com/music/settings.
How do I block access to this app on X1 or Flex?
There are several ways you can set parental controls for these apps:
- Block content by selecting Settings > Parental Controls > TV Rating Locks > TV-MA. Once locked, you'll need to enter a Parental Control PIN before you can access the app.
- Block access to the app using App Locks.
Note: Once an app is launched, X1 Parental Control settings will not guard against content searches or playback within the app.
Additional information
Visit our Online Support Center to find common solutions.
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