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Clear cache and delete cookies in Google Chrome

Occasionally, you may have trouble loading or using applications on your computer. Clearing your cache and deleting cookies may help resolve this issue.

Use this process to clear the cache and delete cookies in the Google Chrome browser.

Clear cache and cookies

  1. Close all but one tab in Google Chrome.
  2. Click the three dots in the top-right corner of the browser window and scroll to select More tools > Clear browsing data... from the drop-down menu.
    Screenshot of Google Chrome customize and control center. The More tools option is toward the bottom of the list.

    Screenshot of the More tools expanded drop-down menu. Clear browsing data is in the middle of the list.

  3. Click the Advanced tab, change your Time range to All time; select Cookies and other site data and Cached images and files.
    Screenshot of the Clear browsing data page with Advanced tab selected. The Time range drop-down menu is directly beneath the tab options. Boxes along the left allow users to select the data to clear. The Clear data button is in the lower-right corner.

  4. Click Clear data.
  5. Close your browser and relaunch Google Chrome.

Note: If you’re using a Google Chrome browser, you can also use a keyboard shortcut to quickly clear cache. While in the browser, press Ctrl + Shift + Delete simultaneously on the keyboard to open the appropriate window.

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