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Sign up for the Hulu app on Flex and X1

You can sign up for a Hulu subscription directly from Xfinity Flex and Xfinity X1!

Hulu is a popular subscription Over-The-Top (OTT) video service for streaming TV shows and movies from many broadcast and cable networks and studios.

Existing Hulu subscribers should choose Log in after launching the app. Further instructions can be found on our Hulu app overview. Also see our Hulu app FAQs if you have questions about pricing or any issues with the app.

Sign up for Hulu in Flex or X1

  1. Launch the Hulu app from the Apps menu in Flex or X1, or by saying “Hulu” into your Xfinity Voice Remote.
    Hulu tile chosen on the Apps screen

    Hulu tile chosen on the Apps screen

  2. A Hulu screen will appear while the app loads.
    Hulu screen

  3. You’ll see buttons to Log In or Start Your Free Trial. Choose Start Your Free Trial to view the available subscription plans.
    Hulu start screen with options to choose Start Your Free Trial on left and Log In on right

  4. Two subscription plans are available through the Hulu app on X1: Hulu's ad-supported plan and Hulu (No Ads). If you have X1, you won’t see the Hulu + Live TV option.
    On X1, you can choose between Hulu and Hulu (no ads) before clicking Continue at the bottom of the screen.

    Three subscription plans are available through the Hulu app on Flex: Hulu's ad-supported plan, Hulu (No Ads) and Hulu + Live TV. You don’t need an existing Hulu + Live TV subscription to subscribe through Xfinity.
    On Flex, you can choose between three options, with included features listed for each.

    If you have Flex and chose the Hulu + Live subscription, you’ll be asked to go to hulu.com/start/flex on your mobile device or computer, then enter the code that shows on your TV screen.
    Sign up link on screen with ok button

    Note: You’ll be billed by Hulu, not Xfinity, when you sign up for this plan.
  5. Choose Continue once you choose the plan you want. Then you’ll be asked to create your account.
    Create your account screen with requests of Email, Password, Name, Birthdate and Gender. Continue button on bottom.

    Select Email. You’ll have the option to sign up with an existing email or enter a new one.
    Screen with Sign up with an existing email or enter a new one.

    Email confirmation screen

  6. Once you’ve created your account, you’ll be shown the details of the plan you picked. Choose Subscribe or Cancel.
  7. You’ll need to enter your Purchase PIN if you have one.
  8. Then, you’ll receive confirmation that you’ve successfully signed up for Hulu.
    • You’ll see the date your free trial will begin and the monthly subscription price you’ll pay.
  9. You can now enjoy your Hulu subscription and can customize your plan by following the on-screen prompts.
    You're all set screen with options to customize or start watching

Sign up when choosing a movie or TV episode in Flex or X1

  1. Choose a movie or TV episode from the Flex Episode Guide. Choose Watch Options.
    Xfinity Flex screen with Watch Options button on left

  2. Select Hulu Sign-In/Sign-Up.
    Options to watch movie with Hulu option highlighed with Sign-In/Sign-Up

  3. Follow the same steps outlined in Sign Up for the Hulu App.
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