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Voicemail options during playback

Did you know you can delete, pause, rewind messages, and more while listening to your voicemail from your phone? Find out how.

Manage voicemails while playing back messages

  • Press *99 to dial voicemail.
    • For playback outside of home, press # after dialing voicemail and enter passcode.
  • Press 7 to delete the message.
  • Press 77 to delete the message while it is playing.
  • Press 9 to save the message.
  • Press 91 to mark the message as unread.
  • Press 4 to replay the message.
  • Press 1 to rewind the message ten seconds back.
  • Press 11 to replay the message from the beginning.
  • Press 2 to pause (or play from pause).
  • Press 3 to forward the message ten seconds.
  • Press 33 to skip to the end of the message.
  • Press 5 to play the message information (date, time, recorded name, etc.).
  • Press # to skip the message and listen to the next message.
  • Press * to go back to the Main Menu.
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