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Get account information from your X1 TV Box with the Xfinity My Account app

Learn about the information you can find in the Account Details section of the Xfinity My Account app on your Xfinity X1 TV Box.

Account Details

The Account Details tile provides some basic information about your account, including:

  • Your account number
  • Your home address
  • Your preferred and personal email addresses
  • The telephone number(s) associated with your account
    • You can use the Xfinity My Account app to modify your primary account holder's mobile or default number on file.

It also offers basic billing information, including:

  • Your bill due date
  • Your balance due
  • A link to additional billing details

From this screen you can view your current bill details. Press the OK button to select Current Bill.

My Account's Account Details screen with Current Bill highlighted.

Additional information

Visit our Online Support Center to find common solutions.

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The easiest way to activate, manage, and troubleshoot your Xfinity experience is with the Xfinity app! Get 24/7 real-time support, pay your bill, view plan details, get outage updates, and more. Download the free Xfinity app, or scan the QR code with your smartphone.

Need additional support? Ask Xfinity Assistant.

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