How to buy NOW products

Follow these steps to buy NOW prepaid products, including NOW Internet, NOW Mobile, and NOW TV & Streaming.

To learn how to make changes to  a NOW subscription, see Manage your NOW subscriptions.

Buy NOW products

If you want to buy NOW products, follow the steps below:

1. Go to xfinity.com/now to shop the NOW prepaid products that fit your needs:
   • NOW Internet:Choose your speed (200 Mbps or 100 Mbps) and select Add to Cart.
   • NOW Mobile: Choose to Shop New Phones or bring your own device (BYOD).
     • Review the NOW Mobile options section below for details.
   • NOW TV & Streaming: Choose from prepaid streaming products and select Add to Cart.
     • Includes NOW TV, NOW TV Latino, NOW StreamSaver™, and Xfinity StreamSaver™.
2. Enter your home address to confirm it can be serviced by NOW, then select Check address.
   
   
   • If your address is:
     • Eligible: You can add NOW products to your cart.
     • Not eligible for NOW service: You can shop for other Xfinity products by clicking Go to Xfinity.
     • In a location not served by NOW or Xfinity: You won’t be able to add Xfinity or NOW streaming products at this time.
   • If you already have certain Xfinity services, you may not be eligible to mix and match with NOW products.
     • You'll see a message that says, “Looks like you’re already an Xfinity customer.”
     • You won’t be able to add NOW products at this time.
3. The Cart summary will list the monthly price for your NOW products. Select either:
   • Checkout to continue, or
   • Keep Shopping to discover other NOW products.
     

NOW Mobile options

When you buy NOW Mobile service, you can chose between buying a new device or bringing your own. Select which option fits your needs.

New device

If you’re buying a new device for NOW Mobile (and not bringing your own device), follow these steps:

1. Choose your device make and model.
2. Choose the color and storage on your device. Then, click Continue.
   
3. Next, confirm if you want to keep your same phone number or if you want a new one.
   • To keep your same number, you will need to transfer or “port” it from your current service provider.
     • To learn about porting, review NOW Mobile FAQs.
   • You can also choose device add-ons here, like Mexico and Canada Unlimited Pass and Personal Hotspot.
4. Once finished, select Add to cart.
   

Bring your own device (BYOD)

If you are bringing your current device with you, follow these steps:

1. To confirm your device is compatible with NOW Mobile, enter your phone’s IMEI number and then select Check compatibility.
   
   
   • If your device isn’t compatible, you’ll be asked to try another device or shop for a new one. Click Return to mobile.
   • If your device is compatible, you’ll need to confirm if you want to keep your same phone number or if you want a new one.
     • To keep your same number, you will need to transfer or “port” your number from your current service provider.
     • To learn more about porting, review NOW Mobile FAQs.
   • You can also choose device add-ons here, like Mexico and Canada Unlimited Pass and Personal Hotspot.
   • Note: Your device may be compatible with an alternate IMEI. If you see this message, it means the IMEI you entered wasn’t compatible with eSIM on Xfinity’s network, but we checked for an Alternate IMEI on your device.
     • You can move forward with signing up and activating your device using the alternate IMEI.
       • You can see the IMEI numbers on your device by following the steps below:
       • Apple: Settings > General > About > IMEI
       • Android: Settings > About Phone > IMEI
2. Once finished, select Add to cart.
3. You will see your Cart summary. It includes a breakdown of your monthly charges.
   • Notes:
     • To buy NOW Mobile, you must have Xfinity Internet or NOW Internet.
       • If you aren’t already an Xfinity Internet or NOW Internet customer, you’ll see an error.
     • To buy NOW Internet, select Keep shopping and follow the steps below.
     • To buy Xfinity Internet, go to xfinity.com before you return to complete your NOW Mobile order.
4. If you’re already a NOW Internet customer or already have NOW Internet in your cart, click Checkout.
   

Checkout: Create your Xfinity ID

Before completing your purchase, if you’re new to both NOW and Xfinity, you’ll need to set up your Xfinity ID.

1. Enter your personal information, review the terms, select the checkbox, and then select Create Xfinity ID.
2. To confirm your phone number, enter the six-digit code sent to your mobile device. Then, select Continue.
3. Enter a password for your account that meets requirements.
4. Select Create password.

Checkout: Enter payment method, review order, and submit

1. Enter your payment details and date of birth.
2. Review your order and all terms and conditions.
   1. Check the box to accept them.
   • Select Submit order.
     
3. You’ll go to a confirmation page to show that your order has been completed.
   • You’ll also get an email that includes your order details.
4. To go to your account homepage, select Go to account.

To learn how to make changes to a NOW subscription, see Manage your NOW subscriptions.

Additional information

Visit our Online Support Center to find common solutions.

The easiest way to activate, manage, and troubleshoot your Xfinity experience is with the Xfinity app! Get 24/7 real-time support, pay your bill, view plan details, get outage updates, and more. Download the free Xfinity app, or scan the QR code with your smartphone.

Need additional support? Ask Xfinity Assistant.