Most Caller ID on TV related errors don't require a visit from a technician. You may be able to find the solution to your problem below.
Caller ID on TV troubleshooting
Here are some solutions to problems you may have with your Caller ID on TV service:
Error code CID0001 Caller ID Error
- Error message: "We're sorry, but we could not update your settings at this time."
- The fix: Make sure your equipment meets the requirements for Caller ID on TV. If you're still having issues, please contact us.
Error code ETV1000 Application Unavailable
- Error message: "That application is not currently available. Please try back later."
- The fix: This error message sometimes appears after you restart your TV Box. Wait a few hours, and then try again. If the problem persists, please contact us.
Error code QS1 Application Unavailable
- Error message: "This application is unavailable. Please try again later."
- The fix: This error message sometimes appears after you restart your TV Box. Wait a few hours, and then try again. If the problem persists, please contact us.
Additional information
Visit our Online Support Center to find common solutions.
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