Learn how use your Xfinity Home touchscreen to view information about your Xfinity Home devices, such as battery status, connection status, manufacturer, and model number.
What you'll need
- Xfinity Home
- Access to your touchscreen
Difficulty: Easy
What does your touchscreen look like?
If your Home screen looks like the one below, go to the next section (View device information on your touchscreen).
If not, go to the section called View device information on your touchscreen (icons).
View device information on your touchscreen
- On the Home screen, tap the Dashboard icon (the four squares at the upper left).
- The Dashboard screen lists your devices. See the instructions below for the type of device you want to view.
Cameras
No device information is currently available for cameras.
Lights
- In the devices list on the Dashboard screen, tap the Lights icon.
- On the Lights screen, tap the Settings icon (gear at the upper right) for the light whose information you want to view.
- The Device Settings screen shows the Light's current status (on or off) and other information about the light.
Thermostats
For instructions on viewing thermostat information, see Xfinity Home touchscreen thermostat settings.
Sensors and detectors
Sensors and detectors include door and window sensors, motion sensors, and smoke detectors.
- In the devices list on the Dashboard screen, tap the icon for the type of sensor or detector you want to view.
- We'll show you how this works with a door and window sensor.
- On the Sensor screen, tap the sensor whose information you want to view.
- The Device Settings screen shows the sensor's current status and other information about the sensor.
- To bypass the sensor, tap Bypass. If you bypass a sensor, it won't trigger an alarm when the system is armed.
- To bypass the sensor, tap Bypass. If you bypass a sensor, it won't trigger an alarm when the system is armed.
- Scroll down to see the sensor's configuration. See security zone configurations for more information.
View device information on your touchscreen
See the instructions below for the type of device you want to view.
Lights: For instructions on viewing information about a light, refer to the Managing devices section in Getting started with the Xfinity Home touchscreen.
Additional information
Visit our Online Support Center to find common solutions.
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