Use Voice Guidance on your Xfinity Home touchscreen to hear what is on your screen. This feature reads out buttons, icons, and menu options as you move your finger.
Note: Voice Guidance is only available on newer touchscreen models. If you don’t see Accessibility settings, contact the Support Center for Customers with Disabilities.
Turn on Voice Guidance
- Tap the gear icon on the Home screen.
- Tap Accessibility.
- Enter your 4-digit Primary Keypad Code.
- Turn on Voice Guidance.
Use Voice Guidance
- Slide your finger across the screen to hear items read aloud.
- When you hear the item you want, tap twice to select it.
- You can also swipe left or right to move through options.
Turn on the Voice Guidance shortcut
- Tap the gear icon on the Home screen.
- Tap Accessibility.
- Enter your 4-digit Primary Keypad Code.
- Turn on the Voice Guidance shortcut.
- Press the Home button three times to turn Voice Guidance on or off.
- Note: This is the round button at the bottom right of your touchscreen, not a button on the screen.
Change the speech speed
- Tap the gear icon at the top right hand corner of the home screen to open the Settings menu.
- Tap Accessibility.
- Enter your 4-digit Primary Keypad Code.
-
Choose a Speech Rate (Regular, Fast, or Fastest).
Need more help?
Visit the Accessibility Support Center for Customers with Disabilities.
Additional information
Visit our Online Support Center to find common solutions.
The easiest way to activate, manage, and troubleshoot your Xfinity experience is with the Xfinity app! Get 24/7 real-time support, pay your bill, view plan details, get outage updates, and more. Download the free Xfinity app, or scan the QR code with your smartphone.
Need additional support? Ask Xfinity Assistant.
