Change your WiFi network name and password with the Xfinity WiFi Gateway Admin Tool

Setting your own network name and password helps protect your home network from outside users, viruses, and other threats. If you leave your wireless network unprotected, other people can:

• Use your internet connection.
• Access files on your computers.
• Find out private information like passwords and credit card numbers.

The Xfinity app puts you in the driver’s seat, letting you personalize and control your WiFi experience. The quickest way to view and/or change your WiFi network name and password is to use the WiFi Details feature in the Xfinity app. To learn more, visit View and change your network name and password in the Xfinity app.

Only customers with a rented Xfinity WiFi Gateway XB2 or XB3 can use the Admin Tool (http://10.0.0.1) to manage these WiFi settings. 

If you have Xfinity WiFi Extenders on your home network or you have an Xfinity WiFi Gateway XB6 or higher, you can only change your network name and password in the Xfinity app.

Note: You may also see your network name referred to as an "SSID" and your password as a "Network Key."

If you don’t need instructions, go directly to the Admin Tool.

Log in to the Admin Tool

1. With a laptop, phone, or tablet that’s connected to your network, open a web browser and go to the Admin Tool at http://10.0.0.1.
   • You may have to enable Admin Tool access.
     •  See Allow Xfinity WiFi Gateway Admin Tool online access using the Xfinity app.
       • If you haven’t changed the username and password, log in with:
         • Username: admin
         • Password: Check the sticker on the bottom of your Xfinity Gateway for the password.
           Note: If you're missing the gateway sticker with your password, contact Xfinity for help.
         • If you changed your ID or password but don't remember it, you can do a factory reset to restore the default settings.
2. Then, click LOGIN.
   
   • Note: Depending on which gateway you have, your screen might not look exactly like this.
     • However, the steps are the same, so you can still follow along.
3. When you log in for the first time or log in after a device reset, you will be asked to set up a new ID and password for the Admin Tool.
   • You’ll do this first and change your network name and password after.
4. Click Change Password at the top right.
   
5. Enter a new password. Make sure it has:
   • At least eight characters.
   • Both uppercase and lowercase letters.
   • At least one number.
6. Type your new password again in the Re-enter New Password field. Then, click SAVE.
   
   
   • The next time you need to use the Admin Tool, log in with this new ID and password.

Change your WiFi network name (SSID) and password

Connect your laptop, phone, or tablet directly to your gateway with hard-wired/Ethernet cable or connect wirelessly to your in-home WiFi network (not the "xfinitywifi" network).

If you haven't changed your WiFi network name (SSID) and/or password before, look for the default network name and password on the label on the side or bottom of your wireless gateway:

Then, if you want to change it:

1. Log in to the Admin Tool at http://10.0.0.1.
   • You may have to enable Admin Tool access.
     • See Allow Xfinity WiFi Gateway Admin Tool online access using the Xfinity app.
   • If you haven’t changed the username and password, log in with:
     • Username: admin
     • Password: Check the sticker on the bottom of your Xfinity Gateway for the password.
       Note: If you're missing the gateway sticker with your password, contact Xfinity for help.
       
2. Go to the left-hand menu, and pick Gateway, then Connection, and then Wi-Fi.
   
3. Under Private Wi-Fi Network, you'll see the Name (SSID) of your WiFi network. Make a note of it.
   • Click Edit on the right to change your network name.
   • The option you see depends on your gateway model.
     • If you see two network names (one for the 2.4 GHz and one for the 5 GHz band), click Edit on each one and enter a new name. (For best results, enter the same name for both.)
       
   • If you don’t see these options, you may need to change your WiFi network name a different way.
     • See how to view and change your WiFi network name and password on an Xfinity WiFi Gateway for details.
4. To see your network password, check the box next to Show Network Password and make a note of it.
   • To change your WiFi network information, type in the Network Name and/or Network Password field and click SAVE SETTINGS.
     
5. All set! Now that you have your WiFi network name and password, you can connect your phone, laptop, tablet and any other device to your network.
   • You'll need to sign back into your WiFi network on each device with your new network name and password.

Tips to reset your gateway

You can reset your gateway to its factory default settings if you don't remember your network name and password and can't get into the Admin Tool.

Note: You should only do this if all the other options haven't worked.

Here's how:

1. Unplug your gateway's power.
2. Press and hold the Reset button using a pen or an unfolded paperclip to push the recessed button on the back panel of the gateway for at least 15 seconds and then release it.
3. Plug the gateway back in.
4. Hold the button for another 30 seconds.
5. Wait for your gateway to restart.
6. Log in with the password on your gateway's label.
7. Change your name and password to something easy to remember.

Any devices connected to the WiFi (laptop, tablet, phone, etc.) will be disconnected. When you’re done, reconnect to your WiFi and enter your new network name and password.

If you own your own modem, you can go to the manufacturer’s website for more specific information on your device.

Additional information

Visit our Online Support Center to find common solutions.

The easiest way to activate, manage, and troubleshoot your Xfinity experience is with the Xfinity app! Get 24/7 real-time support, pay your bill, view plan details, get outage updates, and more. Download the free Xfinity app, or scan the QR code with your smartphone.

Need additional support? Ask Xfinity Assistant.