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Install secure Xfinity WiFi on your Mac OS X laptop

To make sure your WiFi is connected and your Mac OS X laptop automatically connects to secure Xfinity WiFi when you’re traveling, follow the steps below to download your Xfinity WiFi hotspot profile.

Install your secure Xfinity WiFi profile on your laptop using Mac OS X

To install your Xfinity WiFi hotspot profile on a Mac:
  1. To get the best, secure Xfinity WiFi experience, download the Xfinity WiFi hotspot profile.
  2. Sign in using your Xfinity ID and password.
  3. Download your profile by clicking the ↓ Download profile button.
    • Message: "Once your profile is downloaded and installed, you'll automatically connect to our secure "Xfinity Mobile" or "XFINITY" WiFi hotspots, the best way to save on data and keep your personal information safe on the go."
  4. Click Save on the download window. 
    Screenshot of the Download window for your computer. There is a Save As field centered at the top with XFINITY entered. The Save button is blue and in the lower right corner of this window.
  5. Click the Profile installation pop-up to open the System Preferences window.
  6. Select Profiles.
    • Profiles can be found by either typing “profiles” in the search bar or by selecting the Profiles icon.
      Screenshot of the System Preferences window. The Profiles icon is in the lower right corner - in the bottom row, right-most column. The icon itself is a grey gear with a black check inside.
  7. Once you see “Verified” below the XFINITY WiFi profile, you’re done! 
    Screenshot of the Profiles window. The Users are listed along the left side. XFINITY WiFi is selected. On the right side of the screen it shows XFINITY WiFi has been Verified in green text.

Additional information

Visit our Online Support Center to find common solutions.

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The easiest way to activate, manage, and troubleshoot your Xfinity experience is with the Xfinity app! Get 24/7 real-time support, pay your bill, view plan details, get outage updates, and more. Download the free Xfinity app, or scan the QR code with your smartphone.

Need additional support? Ask Xfinity Assistant.

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