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View channel information in the X1 on-screen guide

Here's how to view channel information and access the option to watch, record, lock, or view program listings from the Xfinity X1 guide.

Notes:

  • The following functionality may not be available for Xfinity free live streaming channels:
    • Fast-forward
    • Rewind
    • Recording features
  • When paused, Xfinity free live streaming channels may resume to the current moment of programming, rather than resuming from the pause point.

View channel information

  1. To access the guide grid, press the Guide button on the remote control.
  2. Navigate to the desired channel within the guide.
    On the Channel Information screen, the desired channel is highlighted with a white bar above and below it
  3. Use the left arrow to highlight the channel name, number, logo and press the OK button on the remote.
    On the Channel Information screen, the channel number is to the right of the Channel logo/name.
  4. Choose from the following options:
    • Choose Watch to watch the channel.
    • Choose Record to set up a manual recording.
    • Choose Favorite to add the channel to your favorites list.
    • Choose Channel Info to view a list of upcoming programs on that channel.
      In a row at the bottom is Watch, Record, Favorite and Channel Info in that order
  5. Press the Last button on the remote to go back to the guide grid.
    X1 Guide: Returning from the Channel Information screen to the program.

Note: You can also view channel information from the mini guide. After accessing the channel listings, use the up arrow button to highlight Channel Info and press OK on the remote.

Additional information

Visit our Online Support Center to find common solutions.

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