View and pay your bill using the Xfinity app

With the Xfinity app you can pay your bill, view your current and previous statements, manage your saved payments, and more.

To access the payment features available in the Xfinity app for your Xfinity Plan, you can scan QR code below.

Note: Follow the steps below to view your Xfinity Mobile billing details.

Not on a smartphone? Scan the QR code with your mobile device to use the Xfinity app to view or pay your bill.

View your bill

1. Download the Xfinity app from the App Store or Google Play.
2. Sign in with the Primary or Manager's Xfinity ID and password.
3. Tap the Account tab.
4. Tap Bill details.
   
5. Tap All Statements history to view and download PDF versions of your current and past billing statements.
   
6. Tap the date for the statement you want to view or download.
   

Pay your bill on the Xfinity app

1. Download the Xfinity app from the App Store or Google Play.
2. Sign in with the Primary or Manager's Xfinity ID and password.
3. Tap the Account tab in the bottom right corner of the app.
4. Locate your Xfinity Plan and tap Make a payment. You may be required to sign in again.
   
   Note: If you already have automatic payments scheduled and would like to make an early payment, tap Make early payment.
5. Select the payment amount, the date you'd like to pay, and the payment method.
   
   
   • If you choose New credit/debit card, continue to the next step.
   • If you choose New bank account, skip to step 5.
   • If your account is past due, you'll see an option to set up a payment arrangement for the amount needed to restore or prevent interruption of your service. Find more details about a payment arrangement.
     
     • Payments with Apple Pay can’t be scheduled for a future date.
       • If you try to schedule a future payment for Apple Pay, you'll get an error.
       • Learn more at Paying your bill using Apple Pay.
6. Enter your card information and billing address if paying with a credit or debit card.
   • You have the option to Store this card for future payments.
     • Updating this in the app also updates your Stored Payment Methods on payments.xfinity.com/methods.
   • If your credit or debit card will expire soon, we'll send you an email reminding you to update your payment method.
7. If using a new bank account, select Checking account or Savings account
   • Enter the account holder's Name on account, Bank account number, and Routing number.
8. If you need help with the routing number or account number, select the Help icon next to that item.
   
9. Select Store this account for future use if you want to store your payment information, then select Next.
   •  When you use the app again, you’ll have the option to choose a stored payment method or add a new one. This payment method will also be saved for making payments on payments.xfinity.com/methods.
10. Verify the amount you'd like to pay and click Submit payment.
    
11. If you make a duplicate payment, you'll see an error:
    • "Unable to Process Payment. It looks like you are attempting to make a duplicate payment. You have to wait 24 hours before making another payment of the same amount using the same payment method."
      • If you’d like to make two payments of the same amount on the same day, you can use two different payment methods to avoid one payment being rejected as a duplicate.
12. Once your payment is processed, you'll see a confirmation.
    

View additional billing information

Aside from paying your bill, you can also view the following on the Billing screen:

• All statements 
• Upcoming charges
• Upcoming payments
• Transaction history
• Billing support

Pay your Xfinity Mobile bill

1. Download the Xfinity app from the App Store or Google Play.
2. Sign in with the Primary or Manager's Xfinity ID and password.
3. Tap the Account tab in the bottom right corner of the app.
4. Locate your Xfinity Mobile plan and tap Make an Early Payment.
   • You may be required to sign in again.
5. Select the payment amount and then Proceed to Payment Method.
6. Select Pay with card on file or Use a different card.
   • If you select Use a different card you’ll need to verify your identity to continue.
   • Enter the card details.
7. Select Review Payment to proceed.

View additional Xfinity Mobile billing information

1. Download the Xfinity app from the App Store or Google Play.
2. Sign in with the Primary or Managers Xfinity ID and password.
3. Tap the Account tab in the bottom right corner of the app.
4. Locate your Xfinity Mobile plan and tap Bill to see your:
   • Current statement
   • Statement history
   • Current cycle
   • Transaction history