Remove a camera from your Xfinity Home system

Learn how to remove a camera from your Xfinity Home system.

What you'll need

• Xfinity Home
• Access to your touchscreen or Xfinity Home app
• Your Master Keypad Code

Difficulty
Easy

Identify your camera

Your camera model determines which method you use to remove it from your system. Identify your camera model, then follow the appropriate instructions.

Removing a camera using the touchscreen

1. What does your touchscreen look like?
   • If your Home screen looks like the one below, tap the gear icon, then tap Devices. Continue with step 2.
     
   • If not, tap the Settings icon and continue with step 2.
2. Enter your Master Keypad Code.
3. On the Categories screen, tap Home Devices.
   
4. On the Home Devices screen, tap Cameras.
   
5. On the Camera screen, tap Delete a Camera.
   
6. Tap the camera you want to remove.
   
7. Tap Yes to confirm.
   

Congratulations! You've successfully removed the camera from your system.

Additional information

Visit our Online Support Center to find common solutions.

The easiest way to activate, manage, and troubleshoot your Xfinity experience is with the Xfinity app! Get 24/7 real-time support, pay your bill, view plan details, get outage updates, and more. Download the free Xfinity app, or scan the QR code with your smartphone.

Need additional support? Ask Xfinity Assistant.