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Are my account credentials the same for Xfinity Mobile and Xfinity Internet?

Yes. We keep things simple by having your Xfinity Mobile username and password match your Xfinity Internet account. No more trying to remember multiple passwords!

Change one, change all

If you ever change your username or password, the change will be applied wherever you access Xfinity services. If you're having trouble logging in to your Xfinity app or online account, there are a few things you can try to recover your information.

Bills stay separate

In billing, your Xfinity Mobile account stays separate from your other Xfinity services. You will receive two separate bills: one for your Xfinity Mobile charges and one for your Xfinity Internet charges.

Additional information

Visit our Online Support Center to find common solutions.

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The easiest way to activate, manage, and troubleshoot your Xfinity experience is with the Xfinity app! Get 24/7 real-time support, pay your bill, view plan details, get outage updates, and more. Download the free Xfinity app, or scan the QR code with your smartphone.

Need additional support? Ask Xfinity Assistant.

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