Register your phone to get text alerts

Get alerts about your Comcast account, even when you're away from home, by registering your mobile phone in your account.

Check out these tips:

• Learn more about Comcast alerts and get a list of available text commands.
• Learn how to update your text and email alert preferences.

Register other mobile phone numbers for text alerts

Each user can add another mobile phone number for text alerts on their account. To add a mobile phone number to any user other than the primary user:

1. Sign in to Account and identity on xfinity.com.
2. Under Your Information, click Account Communications.
   
   
   
3. Click Add mobile number under Contact methods.
   
   
   
   • Note: If you already have a mobile phone number with your account and want to change it, under Contact methods, click your mobile number and then click Change mobile number to edit.
4. Enter the mobile phone number in the field provided and click Continue.
   
   
   
5. A confirmation message appears, indicating that a verification code has been sent to your phone.
   
   
   
   • Check your mobile phone for a text message from 266-278.
   • Enter the verification code in the field provided and click Verify to save the mobile phone number to your account.
6. You'll see a confirmation screen.
   
   
   

Don't have a secondary user account yet? See instructions on manage user roles and permissions on Xfinity accounts.