How do I pay my Xfinity Mobile bill?

Xfinity Mobile bills are set up for automatic payment by default. Each month, Xfinity charges your card for the full balance about 20 days after your bill cycle ends.

You can also make a one-time payment before that date using:

• The Xfinity app.
• Your online account.

If you miss a payment, your service may be interrupted, and a late fee may apply. To help, Xfinity offers repayment plans and payment deferrals to eligible customers. These options give you more flexibility and help keep your service active.

Make a one-time payment online

To pay through your Xfinity Mobile account:

1. Go to xfinity.com/mobile.
2. Sign in with the Primary Xfinity ID and password.
3. Select the Billing tab.
4. Click Make a Payment.
5. Choose the full balance due or enter another amount.
6. Select a payment method and click Continue.
   
   • Use the card on file or use a different card.
   • If you use a different card:
     
     • You may need to enter a six-digit security code to verify your identity.
     • You can store this payment method and replace your card on file with the one you’re using.
7. Review your payment details.
8. Click Submit Payment.

Make a one-time payment in the Xfinity app

To make a one-time payment through the Xfinity app:

1. Open the Xfinity app.
2. Sign in with the Primary or Manager Xfinity ID and password.
3. Tap the Account tab.
   
   • You can also use the Xfinity Mobile Billing card at the top of the Overview tab.
4. Scroll to the Xfinity Mobile bill details.
5. Select Make early payment.
   
   • You will be sent to the web and asked to sign in again.
6. Choose the Payment Amount and Payment Method.
   
   • Use the card on file or use a different card.
   • If you use a different card:
     
     • You may need to enter a six-digit security code to verify your identity.
     • You can store this payment method and replace your card on file with the one you’re using.
7. Tap Continue.
8. Review your payment details. Tap Submit Payment.

Missed or late payments

Keep your payment information up to date to avoid missed or late payments.

If you miss a payment, you’ll need to pay the past-due balance to prevent a service interruption. Late payments may result in a late fee on your next bill.

If you’re having trouble paying, help is available. Eligible customers can ask for:

• A one-month payment deferral, or
• A repayment plan.

These options can help you:

• Manage payments more easily.
• Keep your Xfinity Mobile service active.

Payment deferral

A payment deferral gives you extra time to pay by delaying your next automatic payment for up to 30 days. Keep in mind:

• You must be current (not past due).
• You must ask for a deferral before your next automatic payment is due.
• Your next payment after the deferral is still due on your usual payment date.
• If you use the full 30 day deferral, two payments may be due at the same time.

To get started, chat with us to set up a repayment plan or defer your next automatic payment.

FAQs

What if I try to make a payment on an account that has no balance due?
If your account doesn’t have a balance due, you’ll see a message letting you know that no payment is needed at this time.

If you still need help, chat with us.

Additional information

Visit our Online Support Center to find common solutions.

The easiest way to activate, manage, and troubleshoot your Xfinity experience is with the Xfinity app! Get 24/7 real-time support, pay your bill, view plan details, get outage updates, and more. Download the free Xfinity app, or scan the QR code with your smartphone.

Need additional support? Ask Xfinity Assistant.