You can buy and use your own modem, router, or gateway instead of renting one from Xfinity. Keep in mind that the Xfinity Wireless Gateway offers great coverage, fast speeds and a home WiFi hotspot.
How to check compatibility
Before buying your own equipment:
- Go to My Device Info to check if your device works with Xfinity Internet and/or Voice service.
- Sign in for personalized results.
- If you don't sign in, enter your address and click Search to see compatible devices.
- After checking, go to xfinity.com/learn/offers to see internet speeds and offers available in your area.
If you’re not sure what service you have, check your Xfinity account.
Note: Members in communities with internet delivered to the units over fiber can use routers purchased from third-party retailers. Any standard router compatible with your speed tier can be used, no need to use My Device Info. You would be responsible for installing, connecting, and configuring the device. For more, see Member-owned and managed Ethernet router options for fiber internet service.
FAQs
Can I use my own modem?
Yes. Make sure it’s certified and supports your internet speed. Check at My Device Info.
What do I need to do if I use my own equipment?
You're responsible for:
- Keeping your device secure and updated.
- Making sure it supports your internet speed.
- Fixing any issues using the device’s manual.
- Setting up your WiFi security.
How do I find the right device?
Sign in to My Device Info to see devices that match your service. If you’re not a customer, enter your address to find compatible options.
Notes:
- Most modems need a router to use WiFi or support services like Xfinity Home.
- For members in properties with internet delivered to the units over fiber, any standard router compatible with your speed tier can be used.
What if my device isn't supported?
If a device isn't supported, it won’t work with Xfinity. You’ll need to rent a gateway or buy a supported device. To learn more, see renting an Xfinity Wireless Gateway.
Can I use Xfinity Prepaid equipment with Xfinity Internet services?
No. Xfinity Prepaid equipment doesn’t work with Xfinity Internet services.
Can I use my own device with Gigabit Internet?
Yes, if it’s certified for Gigabit speeds. Visit xfinity.com/gig to learn more.
Additional information
Visit our Online Support Center to find common solutions.
The easiest way to activate, manage, and troubleshoot your Xfinity experience is with the Xfinity app! Get 24/7 real-time support, pay your bill, view plan details, get outage updates, and more. Download the free Xfinity app, or scan the QR code with your smartphone.
Need additional support? Ask Xfinity Assistant.
