Change Thermostat Settings from the Xfinity Home App

Learn how to use the Xfinity Home app to change your Xfinity Home Thermostat settings and keep your home temperature just where you want it.

What You'll Need

• Xfinity Home
• An Xfinity Home Thermostat (Centralite, RTCOA or Zen) installed and paired to your system.
• Access to the Xfinity Home app

Difficulty
Easy

Do you have a Works with Xfinity Thermostat? Learn how to control the Nest, Carrier Cor and ecobee Thermostats.

Changing your Thermostat Settings

1. Sign in to the Xfinity Home app.
2. On the Overview screen, scroll to the Thermostat tile. Tap plus (+) or minus (-) to raise or lower the temperature, or tap the three dots to open the Thermostat details screen.
   

The Thermostat tile shows you important information about your Thermostat.

• Ambient Temperature: Current ambient temperature of your home is shown on the left.
• Thermostat Name: Name you gave your Thermostat.
• Mode: Current Thermostat mode and temperature settings are shown under the Thermostat name.

The Thermostat details screen shows you additional information about your Thermostat and allows you to change the temperature and some settings.

• Changing the Setpoint Temperature: The setpoint icon (the temperature on the arc) shows the current setpoint (your preferred temperature). To change it, tap the plus (+) or minus (-).
• Maintaining the Current Setpoint: Next to Hold Temp, tap On to maintain the current setpoint temperature and prevent your Thermostat schedule from changing it. Your Thermostat will cool or heat your home (based on the active mode) until it reaches the setpoint temperature and then maintain that temperature until you turn off the hold. Keep in mind that holding your home at one temperature can result in higher heating and cooling bills. Tap Off to reactivate your schedule.
• Changing the Mode: The icon beneath the temperature represents the Thermostat's current mode: Off, Cool, or Heat. Tap the current mode icon to display all the modes, then tap the icon for the desired mode.
  • Heat: Warms up your home.
    
  • Cool: Cools down your home.
    
  • Off: Turns the Thermostat off.
    
• Running the Fan: Next to Fan, tap On to have it run continuously, even when your system is not actively heating or cooling. Tap Auto to have the fan run only while the system is heating or cooling.
• Changing the Schedule: Next to Schedule, tap the next setpoint to open your Thermostat schedule.
• Viewing Thermostat Information: Tap the three dots in the title bar to view additional information.

Having Problems Controlling Your Thermostat? Learn how to troubleshoot your Centralite, RTCOA or Zen Thermostat.

Additional information

Visit our Online Support Center to find common solutions.

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