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How to pay your Xfinity bill online

QR CodeWant to pay your Xfinity bill online? You can find steps on how to do so below.

If you want to pay your Xfinity Mobile bill, see How do I pay my Xfinity Mobile bill?

Not on a smartphone? Scan the QR code with your mobile device to use the Xfinity app to view or pay your bill.

Don’t need instructions? Tap here to get started.

Paying your bill online

You can pay your bill at xfinity.com using:

  • A savings or checking account from a U.S. bank.
  • One of these credit or debit cards:
    • American Express
    • Discover
    • Mastercard
    • Visa

More things you can do when you sign in

When you sign in at xfinity.com, you can:

  • Check your balance.
  • See your bill history.
  • Sign up for automatic payments.
  • Go paperless with your bills.

Make a one-time payment online

You can make a one-time payment on xfinity.com using a credit or debit card, or a bank account.

  • Payments can take up to one full business day to show up on your account.
  • If you need to make two payments for the same amount on the same day, use two different payment methods. This helps make sure the second payment doesn’t get rejected as a duplicate.

To set up a one-time payment online:

  1. Sign in to your account using the Primary or Manager Xfinity ID and password.
  2. Click Billing & Pay from the top.
  3. Click Make a Payment from the drop-down menu.
    Billing & Pay tab of Xfinity.com with dropdown expanded. screenshot
  4. Choose Current balance or Pay another amount.
  5. Then, select a payment date from the calendar.
    Screenshot of the Payment Amount section with current balance and pay another amount options. The Payment date option appears underneath.
    • If you pick a future payment date, your payment will be made on that day.
  6. Select a saved payment method or enter a new bank account or credit/debit card number. Click Continue.
    Screenshot of the Payment Method page with radio button options for different cards, a checking account, a new bank account or a new credit/debit card. The Continue button is in the lower right corner.
    • If you choose New bank account or New credit/debit card, you need to enter a six-digit code sent to your your phone number or email to prove it’s you.
    • If you add a new payment method, you can save it for later. Just check the box that says Store this payment method for future purchases and agree to the terms.
    • If you want to make two payments of the same amount on the same day, you must use two different payment methods
      • This helps avoid the second payment being rejected as a duplicate.
    • When you add a new bank account, Xfinity will ask you to connect through Plaid. Xfinity uses Plaid to keep your account safe and to make sure your bank information is real and verified.
  7. Click Submit Payment on the Review your payment screen to complete the process.
    Screenshot of the Review your payment screen with setup automatic payments check box below
    • If the payment method you’re using is already saved to your account and you’re not signed up for automatic payments, you can turn it on. Just check the boxes that say:
      • Turn on automatic payments using (the displayed payment method)
      • I agree to the Terms & Conditions

This will enroll you in automatic payments.

Review your payment confirmation

After you pay, you’ll see a message saying your payment was submitted.

  • You can download or print the payment details to save your confirmation and authorization numbers.
  • Remember, it may take up to one full business day for the payment to show up on your account.

Manage or cancel a scheduled payment

  1. Go to the Billing page on your account.
    • You can also click Billing & Pay at the top. Then, select View Bill & Transaction History from the drop-down menu.
  2. Scroll down to UPCOMING PAYMENTS.
  3. Click the payment you need to edit or cancel.
    Screenshot of the Billing page with the Total balance displayed at the top and Upcoming payment amounts, dates, and payment methods displayed underneath.
  4. Select Edit payment from the pop up.
    Screenshot of the Billing pop-up window for a specific upcoming payment with details on the Amount, Date, Status and Payment method. In the lower left corner of the pop-up, there is an Edit payment button.
  5. Choose Manage or Cancel Payment.
    Screenshot of the Xfinity Billing page with the Scheduled Payments section displaying one payment. Below that is a Make a Payment button.
    • Manage lets you change the amount, date, or payment method of a scheduled payment.
    • Cancel Payment lets you cancel a scheduled payment completely.
  6. Make the changes that you need.
    • Once your edits have been confirmed, you’ll see a message on the screen.
      Screenshot of the confirmation message about the payment successfully being canceled. There is a Back to Settings button below the message.

Additional information

Visit our Online Support Center to find common solutions.

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The easiest way to activate, manage, and troubleshoot your Xfinity experience is with the Xfinity app! Get 24/7 real-time support, pay your bill, view plan details, get outage updates, and more. Download the free Xfinity app, or scan the QR code with your smartphone.

Need additional support? Ask Xfinity Assistant.

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