Set up a payment arrangement for your Xfinity balance

Payment arrangements allow you to pay off a past-due balance on a convenient date while continuing to enjoy your Xfinity services.

Set up a payment arrangement

Before setting up a payment arrangement, here are some things to keep in mind:

• You may be eligible to choose your payment arrangement date and add a payment method later.
• Xfinity On Demand and pay per view (PPV) purchases are restricted until your payment processes.
• If you cancel your payment arrangement, or if your payment can’t be processed, your service will be suspended.
  
  

If you need more time to pay your past due balance and are eligible for our flexible payment options:

1. Sign in to your Xfinity account.
2. Click Chat for options to start chatting with Xfinity Assistant.
3. Select Set up a payment arrangement in your chat.
4. Choose a payment date for your arrangement when prompted.
   • If you’re adding a payment method later, continue to set up your payment arrangement with Xfinity Assistant by choosing a due date and clicking Submit.
     
     
     

You’ll see a confirmation with a reminder to add a payment method to your payment arrangement by the scheduled due date.