Forgot to mail the check? Waiting for automatic monthly payments to take effect? Simply make a one-time payment with your mobile device by visiting our mobile website.
Make a one-time payment using your mobile device
When setting up a one-time payment, keep in mind that credit card payments and checking account deductions can take up to two days to process and post to your account. Also note that if you want to get ahead of your bill, you can always pay more than the amount due. Any extra you pay will go towards your next bill.
You can also set up a one-time payment on your mobile device.
- Open a browser on your mobile device and go to customer.xfinity.com/m.
- Sign in using your Xfinity ID and password, then tap Sign In.
- Tap Make a Payment.
- Tap to pay your current balance or another amount. If you chose another amount, enter the amount.
- Choose the payment date and payment method. Tap Continue.
- Review your payment information and tap Submit Payment if everything’s correct or Back if you need to change something.
- You’ll see a confirmation screen that the payment was submitted.
Note: If you make two payments of the same amount on the same day, you’ll need to use two different payment methods to ensure that the second payment is not rejected as a duplicate.
Additional information
Visit our Online Support Center to find common solutions and self-help options, troubleshoot or manage your account, and more.
The easiest way to manage and troubleshoot your Xfinity experience is with the Xfinity app! Download it for free from Google Play or the App Store, or text "APP" to 266278.
Have a quick question? Ask Xfinity Assistant.
