Pair a thermostat with Xfinity Home

Learn how to use your Xfinity Home touchscreen to pair a thermostat with your Xfinity Home system.

What you'll need

• Xfinity Home
• The thermostat you want to add to your system
• Access to your touchscreen
• Your Master Keypad Code
  
  

Difficulty

Easy

Pair a thermostat

You can pair your thermostat before or after it is installed. Also, did you know you can pair more than one thermostat at a time?

On your Home screen:

1. Swipe up to open the dashboard (if applicable), tap the gear icon and tap Devices.
   • If your touchscreen has apps, tap Settings.
2. Enter your Master Keypad Code.
3. On the Categories screen, tap Home Devices.
   
   
   
4. On the Home Devices screen, tap Thermostats.
   
   
   
5. On the Thermostats screen, tap Add Thermostat.
   
   
   
   • If your thermostat isn't installed yet, make sure it's powered up.
     
     • Remove the cover.
     • Insert the AA batteries.
   • Make sure the network connectivity icon is blinking, indicating your thermostat is ready to pair.
     
     
     
     
     
     • If the icon isn't blinking, reset the thermostat.
       • Learn more about troubleshooting the Centralite Thermostat, the RTCOA CT30S Thermostat, and the Zen Thermostat.
6. When your thermostat is ready to pair, tap Next.
   
   
   
7. When pairing is successful, the thermostat appears on the screen.
   • This can take up to five minutes.
   • If your thermostat won't pair with the touchscreen, see Troubleshooting the Centralite Thermostat.
8. When all the thermostats you're pairing appear on the screen, tap Done.
   
   
   
9. The system tells you how many thermostats have been paired. Tap Next.
   
   
   
10. You'll see a list of the new thermostats. Tap each thermostat to configure it.
11. Enter a name for the thermostat, such as "Downstairs hallway," then tap Next.
    
    
    
12. When you're done configuring each thermostat, tap Return to Menu.
    
    

Congratulations! You've successfully paired your thermostat(s). You can now control the thermostat through:

• The touchscreen – learn more about managing thermostat settings from the Xfinity Home touchscreen.
• The Xfinity Home app – learn more about managing your thermostat with the Xfinity Home App.

Additional information

Visit our Online Support Center to find common solutions.

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