Smart Resume lets you easily resume watching your program after fast-forwarding through commercial breaks in DVR recordings. When you start to fast-forward, you’ll automatically be returned to where the show picks up once the break’s over. Smart Resume is turned on by default for all customers.
FAQs
Can I use Smart Resume for all programs and networks?
No. Smart Resume isn't available for all programs and networks. Right now, Smart Resume is only available for top shows on NBC, ABC, CBS, FOX, CW, Bravo, HGTV, Discovery, MTV and TLC. It can only be used on eligible HD programs you recorded after January 1, 2019. We’re actively working on increasing the programs and networks Smart Resume is available on. And remember, Smart Resume isn't available on SD recordings.
Is Smart Resume available on all X1 TV Boxes?
Yes; however, not all programs and networks have Smart Resume available. Restarting or swapping your X1 TV Box doesn't add this feature.
Is Smart Resume available on the Xfinity Stream portal or app?
Smart Resume is available on the Xfinity Stream portal and the Xfinity Stream app; however, Smart Resume is not yet available on Roku, Amazon Fire Sticks, and Android mobile devices. We hope to enable it in the future.
How do I know if a recording has Smart Resume?
While playing a recording, yellow areas on the timeline show where there are commercial breaks. If you fast-forward during one of the breaks, a “With Smart Resume” badge appears in the middle of the screen.
Recording with Smart Resume on X1:
Recording with Smart Resume on the Xfinity Stream portal:
What if I’m fast-forwarding and don’t want to stop at the end of a commercial break?
To continue fast-forwarding, press the fast-forward button five times to enable Lightning Mode.
How do I turn off Smart Resume?
If you wanted to turn it off on X1, go to Settings > Preferences > General as outlined in the section below. Then, highlight Smart Resume for Recordings and press OK.
Turn smart resume on or off from X1 settings
Here's how to turn on Smart Resume:
- Press the xfinity button on your Xfinity Voice Remote.
- Use the right arrow to go over to the Settings menu (gear icon).
- Choose Preferences, then General.
- Press the down arrow to highlight Smart Resume for Recordings, and press OK (or the round button in the center of the directional pad) to toggle it Off or On.
Turn smart resume on or off from Xfinity Stream Portal or app settings
To turn Smart Resume on or off in the Xfinity Stream portal or app, go to Settings > Playback Preferences, then toggle Smart Resume off or on.
Xfinity Stream portal
Xfinity Stream app
Additional information
Visit our Online Support Center to find common solutions.
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