Xfinity Voice Remote overview

Introducing the Xfinity Voice Remote — only from Xfinity

The Xfinity Voice Remote (models XR11, XR15, XR16, XR100, XRA and the Xfinity Web Remote) lets you find what you want faster by using voice commands to change channels, search for shows, get recommendations, and more. If you have Xfinity X1, Xumo Stream Box, or Xfinity Flex, you can use your voice to quickly find your favorite content, search, tune to channels, and control your DVR.

Benefits and how to get a Voice Remote

Benefits of the Voice Remote include:

• Voice control.
  • See common voice commands.
• Backlit keypad.
• Aim Anywhere feature.
• Automatic pairing.
• Easy access to accessibility features like Closed Captioning, audio description, and voice guidance.
• TV input control.

The Voice Remote is available to eligible new X1 and Xumo Stream Box customers and existing X1, Xumo Stream Box, and Flex customers. To get one: 

• Visit your closest Xfinity Retail Store, or
• You can also use Xfinity Assistant or contact us to have one shipped to you by UPS. Accessory shipping and handling fees apply.

To learn how the remotes differ for our customers who are blind or have low vision or a visual disability, see the Xfinity remote control quick reference guide.

If you’re using assistive technologies, go to remote.xfinity.com or learn more about  Xfinity Web Remote for X1 and Flex.

Explore the Voice Remote buttons

XR11

• TV Power: When paired to your TV, these buttons turn the TV on or off.
  • Visit xfinity.com/remotes for pairing information.
• All Power: Turns the TV and TV Box on/off.
  • Visit xfinity.com/remotes for pairing information.
  • Some versions of the Voice Remote can also be paired to control the power on an audio device.
    
    • Learn more about controlling your audio device with your Voice Remote.
  • Note: The X1 TV Box is designed to stay on at all times and won’t turn off when this button is pushed.
    • See the FAQs about the X1 Power Saver for more details.
• Status LED: Shows different status conditions.
• VOL: When the Voice Remote is paired with a valid TV or AV receiver code, the VOL+ and VOL- buttons turn the volume up or down.
• CH: Use CH+ or CH- to select the next channel.
• Mute: Turns sound off or on.
• Play/Pause: Play or pause live TV, Xfinity On Demand, or DVR content.
• FF: Fast forward Xfinity On Demand or DVR content.
• Rew: Rewind Xfinity On Demand or DVR content.
• Exit: 
  • Exit on-screen guides.
  • Leave Xfinity On Demand and DVR content.
  • When replaying moments from a live TV program, press Exit to return to the "Live" point.
• Record (red dot): Records the current program.
  • Learn more about recording a current program on your X1 guide.
• Replay: With DVR service, replay jumps back 15 seconds in a program.
• xfinity: Displays the main menu of the guide. From here, you can access all guide features.
  • To learn more, see the overview of the X1 main menu.
• Guide: Shows TV listings.
  • Press once to show TV listings. Learn to navigate your X1 Guide.
  • Press a second time to filter your guide view. Learn how to filter the X1 guide.
• OK: Selects a highlighted item in an on-screen menu.
• Arrows: Navigate through the guide and menu screens.
  • Press the right arrow while watching live TV to open the Mini Guide.
    • Press it again to see up to 14 days ahead.
    • Learn more about the Mini Guide.
  • Press the down arrow to open the playback controls (pause/play, rewind, fast forward, etc., while watching any video).
• Last: Returns to the previous channel or guide screen.
  • When watching TV, it shows the last nine items you watched (channels, Xfinity On Demand programs, and recorded programs).
• Info: Shows detailed program information.
• Page Up and Page Down:
  • Move several rows up or down in the guide and in other menus.
  • Skip 10 minutes forward or back in Xfinity On Demand.
  • Skip five minutes forward or back in live TV or DVR recording.
• Setup: Pairs your remote to control your TV and audio device. Learn about how to program the remote to control your TV or audio device.
• Microphone: Turns on voice control.
• TV Input: Changes the input on your TV.
• A: Opens the Help menu.
• B: Opens Accessibility Settings.
  • Learn more about accessibility settings on X1.
• C: Opens the Sports app to see scores, even while watching TV.
  • Learn more about accessing the X1 sports app.
• D: Delete a single DVR recording or multiple recordings in a folder.
  • To learn more, see deleting a recording from X1.
• Numeric Keypad: 
  • Use the keypad (0–9) to go directly to a channel, like 010 or 0818.
  • Skip the main menu and start a search instantly by entering numbers on your remote (search for NBC by pressing 6-2-2).

Check out the diagram of the XR11 remote's buttons and functionality.

XR15

• Power: Combines the All Power and TV Power function.
  • When it’s paired with a valid TV code, the Power button turns the TV on or off.
    • For pairing information, visit xfinity.com/remotes.
  • Some versions of the Voice Remote can also be paired to control the power on an audio device.
    • Learn more about controlling your audio device with your Voice Remote.
  • The X1 TV Box is designed to stay on at all times and will not turn off when this button is pushed.
    • To learn more, see FAQs about the X1 Power Saver.
• Status LED: Shows different status conditions.
• VOL: When the Voice Remote is paired with a valid TV or AV receiver code, the VOL+ and VOL- buttons turn the volume up or down.
• CH: Use CH+ or CH- to select the next channel.
• Mute: Turns sound off or on.
• Play/Pause: Play or pause live TV, Xfinity On Demand, or DVR content.
• FF: Fast forward Xfinity On Demand or DVR content.
• Rew: Rewind Xfinity On Demand or DVR content.
• Exit: 
  • Exit on-screen guides.
  • Leave Xfinity On Demand and DVR content.
  • When replaying moments from a live TV program, press Exit to return to the "Live" point.
• Record (red dot): Records the current program.
  • Learn more about recording a current program on your X1 guide.
• xfinity: Displays the main menu of the guide. From here, you can access all guide features.
  • To learn more, see the overview of the X1 main menu.
• Guide: Shows TV listings.
  • Press once to show TV listings. Learn how to navigate the X1 guide.
  • Press a second time to filter your guide view. Learn how to filter the X1 guide.
• Center Button: Selects a highlighted item in a menu.
  • The center button has the same function as the OK button ("OK" is no longer on it).
• Arrows: Navigate through on-screen menus.
  • Press the right arrow while watching live TV to open the Mini Guide.
    • Press it again to preview up to 14 days ahead.
    • Learn more about navigating the Mini Guide on your X1 guide.
  • Press the down arrow twice to open playback controls (pause/play, rewind, fast forward, etc.).
  • The back arrow goes to the previous channel or guide screen.
    • When watching TV, it shows the last nine items you watched (channels, Xfinity On Demand programs, and recorded programs).

• i (Info): Shows detailed program information.
• Page Up and Page Down:
  • Move several rows up or down in the guide and in other menus.
  • Skip 10 minutes forward or back in Xfinity On Demand.
  • Skip five minutes forward or back in any live TV or DVR recording.
• There's no Setup button. The TV Box or streaming TV Box pairs automatically.
  • You can still pair your Voice Remote with the TV Box or set it up to control the TV or AV receiver.
• Microphone: Turns on voice control.
• TV Input: Changes the input on your TV.
• A (Triangle): Opens the Help menu.
• B (Square): Opens Accessibility Settings.
  • Learn more about accessibility settings on X1.
• C (Circle): Opens the Sports app to see scores, even while watching TV.
  • Learn more about accessing the X1 sports app.
• D (Diamond): Delete a single DVR recording or multiple recordings within a folder.
  • Learn more about deleting a recording from X1.
• Numeric Keypad: 
  • Use the keypad (0–9) to go directly to a channel, like 010 or 818.
  • Skip the main menu and start a search instantly by entering numbers on your remote (like search for NBC by pressing 6-2-2).

XR16

• Power: When it’s paired to control your TV or audio device, the Power button turns the device on or off.
  • Visit xfinity.com/remotes for programming information.
• TV Input: Changes the input on your TV.
• * (Set Your Own Shortcut): Choose where this button goes: accessibility, screensaver, or guide.
• Voice (Microphone): Turns on voice control.
• Home: Go to the home screen.
• Navigation pad: Navigate through on-screen menus.
• VOL: When the Voice Remote is paired with a valid TV or AV receiver code, the VOL+ and VOL- buttons turn the volume up to down.
• Mute: Turn sound off or on.
• i (Info): Shows detailed program information.
• Back Arrow: Go to the previous channel or guide screen.
  • When watching TV, it shows the last nine items you watched (channels, Xfinity On Demand programs, and recorded programs).
  • On other remotes, this is the Last button.

XR100 (Xumo Stream Box only)

• Input: Changes the input on your TV.
• Power: Turn the Xumo Stream Box on and off.
• Volume: When the Voice Remote is paired with a valid TV or AV code, the VOL+ and VOL- buttons turn the volume up or down.
• Voice control: Turns on voice control.
• Mute: Toggle the TV’s sound on and off.
• More: See more options like closed captions and voice guidance.
• Navigation pad: Select up, down, left, and right.
• Select:  Selects a highlighted item in a menu.
• Last/back: Go to the previous screen.
• Add (+): Add the selected TV show or movie to My List.
• Home: Go to the home screen.

XRA Large Button Voice Remote

Note: The XRA Large Button Voice Remote doesn’t work with Xumo Stream Boxes yet.

• Power: When it’s paired with a valid TV code, the Power button turns the TV and TV Boxes on/off.
  • Visit xfinity.com/remotes for programming information.
• * (Set Your Own Shortcut): Choose where this button goes: accessibility, screensaver, or guide.
• Guide: Shows TV listings.
• PG Up: Go up to the next page of the guide.
• Navigation Pad: Arrow keys navigate through on-screen menus.
• Exit: Leave the current show or menu you’re in.
• PG Down: Go down to the next page of the guide.
• Voice (Microphone): Turn on voice control.
• Home: Go to the home screen.
• Back Arrow: Go to the previous channel or guide screen.
  • When watching TV, it shows the last nine items you watched (channels, Xfinity On Demand programs, and recorded programs).
• Play/Pause: Play or pause live TV, Xfinity On Demand, or DVR content.
• FF: Fast forward Xfinity On Demand or DVR content.
• Rew: Rewind Xfinity On Demand or DVR content.
• VOL: When the Voice Remote is paired with a valid TV or AV code, the VOL+ and VOL- buttons turn the volume up or down.
• Mute: Turns sound off or on.
• i (Info): Shows detailed program information.
• Numeric Keypad: 
  • Use the keypad (0–9) to go directly to a channel, like 010 or 818.
  • Skip the main menu and start a search instantly by entering numbers on your remote (like search for NBC by pressing 6-2-2).
• Input: Changes the input on your TV.

Xfinity Web Remote

Open the Xfinity Web Remote.

Note: The Xfinity Web Remote doesn’t work with Xumo Stream Box.

Pair your Voice Remote with a TV Box, TV and more

See our remote pairing article to pair your Voice Remote with your TV Box, streaming TV Box, sound bar, and more.

Additional information

Visit our Online Support Center to find common solutions.

The easiest way to activate, manage, and troubleshoot your Xfinity experience is with the Xfinity app! Get 24/7 real-time support, pay your bill, view plan details, get outage updates, and more. Download the free Xfinity app, or scan the QR code with your smartphone.

Need additional support? Ask Xfinity Assistant.