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Rename a lock from the Xfinity Home touchscreen

Learn how to use your Xfinity Home touchscreen to rename a lock in your Xfinity Home system.

What you'll need

  • Xfinity Home
  • Access to your touchscreen
  • Your Master Keypad Code

Renaming a lock

  1. On your Home screen:
    • Swipe up to open the dashboard (if applicable), tap the gear icon, then tap Devices.
    • Or, if your touchscreen has apps, tap the Settings icon.
  2. Enter your Master Keypad Code.
  3. On the Categories screen, tap Home Devices.
    Settings > Categories screen - Home Devices option is third from bottom.
  4. On the Home Devices screen, tap Door Locks.
    Settings > Home Devices screen - Door Locks is second option from bottom.
  5. On the Door Locks screen, tap Edit Door Locks.
    Settings > Door Locks screen - Edit Door Locks is second from bottom.
  6. Tap the Lock that you want to change.
    Settings screen lists lock device to be modified.
  7. Tap the Door Lock Name field to open the keyboard.
    Settings > Modify Door Lock Device Settings screen with Door Lock Name field.
  8. Enter the new name, and then tap Done.
    Settings > Modify Door Lock Device Settings screen with keyboard. Done button is in bottom right corner.

Congratulations! You've successfully renamed your lock.

Additional information

Visit our Online Support Center to find common solutions.

QR code

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Need additional support? Ask Xfinity Assistant.

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