You can determine the battery level of your Xfinity remote by following the steps below.
Note: These instructions apply to the XR2, XR5, XR11, and XR15 remote models. Other Comcast remotes do not support the battery level feature. See xfinity.com/remotes to determine which remote you have.
Check battery power
To check the battery level of your Xfinity remote, simply say "Remote settings" or "Remote battery" into your Xfinity Voice Remote. Your remote's battery life should then appear on your TV screen.
You can also determine the battery level of your Xfinity remote by following the steps below:
- Press the xfinity button on the remote.
- Select Settings (Gear icon).
- Click on Remote Settings to view the battery level.
Additional information
Visit our Online Support Center to find common solutions.
The easiest way to activate, manage, and troubleshoot your Xfinity experience is with the Xfinity app! Get 24/7 real-time support, pay your bill, view plan details, get outage updates, and more. Download the free Xfinity app, or scan the QR code with your smartphone.
Need additional support? Ask Xfinity Assistant.
