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Subscribe, unsubscribe, and manage Internet Subscription Video On Demand (iSVOD) channels

An iSVOD channel is a subscription On Demand network you can add to your Xfinity TV service. You can browse all available channels in the menu on your X1 TV Box. Use your TV remote to subscribe, manage your subscription, or unsubscribe. 

You need Xfinity X1 and Xfinity Internet to watch iSVOD channels. Some channels offer a seven-day free trial, and you can cancel any time to stop future charges. 

Some channels are also available with Xumo Stream Box from Xfinity and Xfinity Flex. Some offer HD-only content, which requires HD equipment. Standard fees may apply.

For more information, see some FAQs.

Subscribe to an iSVOD channel

  1. Find the channel
    • Say the channel name into your Xfinity Voice Remote (fastest way), or
    • Press the xfinity button and go to On Demand.
      • Select Networks, then scroll to Subscription Add-ons or Networks A–Z.
    • You can also search for a show, select Episodes, and choose Subscribe
  2. Review and confirm
    • Read the Terms and Conditions.
    • Select Subscribe to continue or Cancel to stop.
    • Enter your Purchase PIN if asked.
      Screenshot of the Dove Channel terms and conditions. The Subscribe option is it towards the bottom, in blue text. The Cancel option is to the right of Subscribe and is white text.
  3. A thank-you message confirms your subscription.
    Screenshot of the thank you message that displays after subscribing.

Manage your subscription

  • Go to the channel’s main page and select Manage My Subscription, or
  • While watching the channel, press Info (i) on your remote and select My Subscription.

Screenshot of the info screen display. The my subscription button is blue text at the bottom of the screen.

What you'll see

  • If you're not subscribed: An option to Subscribe (and free-trial details, if available).
  • If you're subscribed: An option to Unsubscribe.

Unsubscribe from your iSVOD channel

Option 1: While watching the channel

  1. Press Info (i) on your remote.
  2. Select My Subscription.
  3. Select Unsubscribe.
  4. A message confirms cancellation.

Option 2: From the channel page

  1. Say the channel name into your Xfinity Voice Remote, or
    • Go to On Demand > Networks > Subscription Add-ons and open the channel.
  2. Select Manage my Subscription.
    Screenshot of the Daily Burn network subscription options. Manage my Subscription is a tile in the top row on the right, with orange text.
  3. Select Unsubscribe.
    Screenshot of the subscription message. The Unsubscribe option is on the bottom left in blue text.
  4. A message confirms cancellation.

If you have trouble unsubscribing, contact us for help.

Free trial cancellations

During the seven-day free trial

  • You can unsubscribe any time and won't be charged.
  • You can keep watching until the trial ends.

Unsubscribe after your seven-day free trial

  • You can unsubscribe to stop future charges.
  • If you already paid for the month, you can watch until the paid-through date.
  • Xfinity does not refund partial months.

When you select My Subscription, you'll see a message showing the subscription is canceled.

Billing or technical help

For billing questions or technical problems, contact us.

Additional information

Visit our Online Support Center to find common solutions.

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The easiest way to activate, manage, and troubleshoot your Xfinity experience is with the Xfinity app! Get 24/7 real-time support, pay your bill, view plan details, get outage updates, and more. Download the free Xfinity app, or scan the QR code with your smartphone.

Need additional support? Ask Xfinity Assistant.

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