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Manage Audio Mode in the X1 Guide

Learn how to change your audio language and manage the audio mode using the Xfinity X1 On-Screen Guide. With the Audio Mode, you can choose from HDMI Audio Output (Stereo or Auto Detect) or Digital Audio Output: Optical/SPDIF (Stereo or Dolby Digital 5.1).

Notes:

  • Choose Audio Language - To change the Secondary Audio Programming (SAP) audio language to your preferred language (where available), follow the instructions in the SAP Transport Bar section of SAP on X1.
  • Choose Navigation Language - To change the menus and guide language, follow the instructions on how to access Menu Language Settings of X1: Spanish Language Menu.

Choose Audio Mode

To access Device Settings:

  1. Press the xfinity button on your remote.
  2. Highlight Settings (the gear icon) and press OK on your remote.

    The Main Menu is displayed, with the Settings at the lower right.

  3. Highlight Device Settings and press OK on your remote.
    Settings menu with

  4. Use the down arrow on your remote to highlight Audio and press OK.
    Settings menu - Device Settings screen with

HDMI Audio Output (Stereo or Auto Detect)

  1. Use the down arrow on your remote to choose HDMI Audio Output and press OK.
    Under the Audio menu, there is a vertical list of two options. HDMI Audio Output appears as the second option.

  2. Use the down arrow on your remote to choose Stereo or Auto Detect and press OK.
    Select Auto Detect or Stereo.


Digital Audio Output: Optical/SPDIF (Stereo or Dolby Digital 5.1)

  1. Use the down arrow on your remote to choose HDMI Audio Output and press OK.
    Select HDMI Audio Output on your remote.

  2. Use the down arrow on your remote to choose Stereo or Dolby Digital 5.1 and press OK.
    Choose from either Stereo or Dolby Digital 5.1.

Choose Audio Language

To access Audio Options:

  1. From full screen video, press the down arrow on your remote to display the playback controls.
  2. Highlight the Audio Options/SAP button on the playback controls and press OK.
    Audio Options SAP button selected during playback.

  3. Available audio languages will be shown in the Audio Options panel. A check mark will appear with the audio you’re currently hearing.

    The Audio Options menu appears over the program you're watching. Audio languages available for your program appear in a vertical list.


To change your audio, use the up arrow and down arrow to highlight an option and press OK.

Note: Not all programs have a secondary-audio soundtrack available for all languages. Channels sometimes place an audio description audio track on the Spanish or Portuguese track.

Restore the Default Audio Language

To use Audio Language Reset to go back to the default track:

  1. Press the xfinity button on your remote.
  2. Highlight Settings (the gear icon) and press OK on your remote.

    The Main Menu is displayed, with the Settings at the lower right.

  3. You can get to Audio Language (SAP) Reset from Device Settings > Audio, Language, or Accessibility Settings. Highlight one of them and press OK on your remote.
    Device Settings appears second in a vertically-scrolling list of options, just under Preferences.

  4. Go down to Audio Language (SAP) Reset.
    Audio Language (SAP) Reset appears second in a vertically-scrolling list of three options, just under Bluetooth Devices.

    In the Audio menu, Audio Language (SAP) Reset appears as the first option in a vertical list of options.



  5. Press OK on your remote to clear your last chosen audio language and go back to the default language setting.

    The Audio Language Reset confirmation screen is displayed.



  6. The blue checkmark on the SAP button will disappear. The default language will stay until you choose a new audio language in the Audio Options panel.

Additional Information

Visit our Online Support Center to find common solutions.

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