This article links out to answers for many common questions about previous Xfinity Data Usage Plans.
Xfinity’s new internet plans now include unlimited data and equipment at no extra cost with no annual contracts or early termination fees. Learn more.
Previous Xfinity Internet plans include 1.2 TB of data per month. If applicable, xFi Complete remains available in select markets to purchase unlimited data.
General questions and answers about our Data Usage Plans
- Will I be alerted when I reach or exceed my Data Usage Plan?
- How do I find out how much data I currently use or my monthly data history?
- How do I know the level of Xfinity service that I subscribe to?
Exclusions
The 1.2 Terabyte Internet Data Usage Plan does not apply to Internet Essentials, Internet Essentials Plus, Internet Essentials Partnership Program, Xfinity Prepaid, Gigabit x10, xFi Complete, or Unlimited Data Option customers. The Plan also does not apply to internet provided under Comcast Business accounts or Bulk Internet arrangements. The Plan is not applicable in our Northeast markets, including CT, DE, MA, MD, ME, NH, NJ, NY, PA, VA, VT, WV, the District of Columbia, and parts of NC and OH.American Sign Language (ASL) support
Comcast Customer Service supports TTY/TTD. Call 711 for Customer Service if you are deaf, hard of hearing or have a hearing or speech disability. You can also visit xfinity.com/ASL for additional support.
Additional information
Visit our Online Support Center to find common solutions.
The easiest way to activate, manage, and troubleshoot your Xfinity experience is with the Xfinity app! Get 24/7 real-time support, pay your bill, view plan details, get outage updates, and more. Download the free Xfinity app, or scan the QR code with your smartphone.
Need additional support? Ask Xfinity Assistant.
