Connect Your Xfinity ID With Your X1 TV Box Apps

This article provides details on how to connect your Xfinity ID to Xfinity X1 apps in order to enjoy the full functionality of an interactive television experience.

Setup and activation of the third-party apps, such as Pandora and Instagram, may also be performed via the web portal: xfinity.com/profile. Each user can control their setup and privacy settings by using their own Xfinity ID.

Getting Started

To successfully get started, you will need your Xfinity ID and password prior to attempting setup. Learn more about the characteristics of an Xfinity ID.

1. Access the web portal on your computer, laptop or mobile device.
2. Log in using your Xfinity ID and password.
   
3. After you sign in, three settings tabs will be available: My Profile, Devices and Settings.
   
   My Profile allows you to see or edit the username, name, email address and mobile phone numbers associated with your account. It also lets you update your password and secret question and change the allowances for secondary users.
   
   Please note that these changes can still be made through My Account, and a change in one location (either xfinity.com/profile or My Account) will take effect in both.
   
   
   
4. You'll also be able to activate select apps on your X1 TV Box by connecting with your login credentials. Scroll down to the desired app.
5. Click on the app to be connected. The connection steps vary by app. Follow the on-screen instructions to connect to your chosen app. This example uses Pandora; click Connect Pandora.
   
6. Enter the login information associated with the app (here, the email address and password used to access Pandora).
7. Click Sign In.
   
   
   
   
   
8. You'll see a confirmation message. The Sign In button will change to a Manage Connection button.
9. Your Xfinity ID has now been successfully connected, and you can now use the app on your X1 TV Box.

Privacy Settings

Each person within the household has the option to use a four-digit application PIN every time certain apps are used, such as Pandora.

The PIN is the first four characters of the Xfinity ID password translated to numbers using the telephone keypad.

• The 0 button is not used.
• Use the 1 button for special characters or punctuation marks.
• Use the 2 button for the letters A, B, C.
• Use the 3 button for the letters D, E, F.
• Use the 4 button for the letters G, H, I.
• Use the 5 button for the letters J, K, L.
• Use the 6 button for the letters M, N, O.
• Use the 7 button for the letters P, Q, R, S.
• Use the 8 button for the letters T, U, V.
• Use the 9 button for the letters W, X, Y, Z.
  
  

• If the password is "Comcast" the PIN is "2662."
• If the password is "Happy" the PIN is "4277."
• If the password is "J@ck" the PIN is "5125."