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View PIN history with X1 parental controls

PIN history keeps a list of every time a PIN was required, both successful and unsuccessful. Get more details and learn how to view your PIN history with Xfinity X1.

To view your PIN history, you'll need to set up your Locks PIN first. See how to Set up your Locks PIN to learn how.

View PIN history

  1. Press the xfinity button on your remote control.
  2. Use the arrow buttons to highlight Settings (gear icon) and press OK.
    The Settings gear icon is highlighted from the X1 Main Menu.

  3. Use the arrow buttons to highlight Parental Controls and press OK.
    Setting screen with Parental Controls options selected. Screenshot.

  4. You may need to Enter Your Parental Control PIN. Use the number pad on the remote control to enter the PIN.
    X1 Settings: Enter Your Parental Control PIN.

  5. Use the arrow buttons to highlight PIN History and press OK.
    X1 Settings: PIN History highlighted under Parental Controls screen.

  6. Use the up and down arrows to scroll through your PIN history.
    X1 Settings: PIN History screen.

Additional information

Visit our Online Support Center to find common solutions.

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The easiest way to activate, manage, and troubleshoot your Xfinity experience is with the Xfinity app! Get 24/7 real-time support, pay your bill, view plan details, get outage updates, and more. Download the free Xfinity app, or scan the QR code with your smartphone.

Need additional support? Ask Xfinity Assistant.

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