Loading...

Lock programs by TV rating with X1 Parental Controls

TV Locks let you set Parental Controls to lock TV shows and series based on their TV Parental Guideline ratings. Learn how to set up and manage your TV Locks with Xfinity X1.

Note that series episodes don't always have the same rating: an episode of a series may be TV-14 one week and TV-PG the next, for example.

To turn TV Locks on or off, you'll need to set up a Locks PIN first. For details, see how to set up your Locks PIN.

Modify TV Locks

  1. Press the xfinity button on your remote control.
  2. Navigate to Settings (the gear icon).
    X1 Guide: Selecting Settings from the Main Menu. This is the last option in the horizontal menu.

  3. Select Parental Controls.
    Setting screen with Parental Controls options selected. Screenshot.

  4. If you've already set up a Parental Controls PIN, you'll be prompted to enter your four-digit Locks PIN.
    The Enter Your Parental Control PIN screen. The Enter PIN field displays just below the banner.

  5. Use the down arrow button to highlight TV Ratings Locks. Press OK.
    Parental Control settings screen with TV Rating Locks selected. Screenshot.

  6. Highlight the TV rating you want to lock or unlock and press OK.
    The TV Ratings Lock screen. The following options are available to choose from: TV-MA, TV-14, TV-PG, TV-G, TV-Y7, TV-Y.

  7. You can also specify specific categories of content to lock within the rating you select.
    TV Ratings Lock.TV-MA screen. Includes categories of content: V - Graphic Violence, L - Crude Indecent Language, S - Explicit Sexual Activity.  All categories are unlocked, so TV-MA shows as unlocked also.

  8. Press OK to turn the lock on or off.
    Same screen as previous, but with V - Graphic Violence now locked. TV-MA now also shows as locked.

  9. Press Exit to go back to standard TV viewing, or press Last to go back to the TV Ratings Lock list and pick another rating to lock or unlock.

Additional information

Visit our Online Support Center to find common solutions.

QR code

The easiest way to activate, manage, and troubleshoot your Xfinity experience is with the Xfinity app! Get 24/7 real-time support, pay your bill, view plan details, get outage updates, and more. Download the free Xfinity app, or scan the QR code with your smartphone.

Need additional support? Ask Xfinity Assistant.

Was this page helpful?

Didn’t find what you’re looking for?

Ask Xfinity Assistant
Visit Our Help Communities
Messenger

Messenger

Connect with us
Xfinity Support Forums

Xfinity Support Forums

Visit Forums
X

X

Send a message
Reddit

Reddit

Browse Reddit