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Lock Programs by TV Rating with X1 Parental Controls

TV Locks let you set Parental Controls to lock TV shows and series based on their TV Parental Guideline ratings. Learn how to set up and manage your TV Locks with Xfinity X1.

Note that series episodes don't always have the same rating: an episode of a series may be TV-14 one week and TV-PG the next, for example.

To turn TV Locks on or off, you'll need to set up a Locks PIN first. For details, see Setting Up Your Locks PIN.

Modify TV Locks

  1. Press the xfinity button on your remote control.
  2. Use the right arrow button to highlight Settings and press the OK button.
    X1 Guide: Selecting Settings from the Main Menu. This is the last option in the horizontal menu.
  3. Use the down arrow button to highlight Parental Controls. Press OK.
    The Settings screen with the Parental Controls option highlighted. The option reads:
  4. If you've already set up a Parental Controls PIN, you'll be prompted to enter your four-digit Locks PIN. Use the number buttons pad on your remote to enter your Locks PIN.
    The Enter Your Parental Control PIN screen. The Enter PIN field displays just below the banner.
  5. Use the down arrow button to highlight TV Ratings Locks. Press OK.
    The Parental Control screen with the TV Ratings Lock option highlighted and showing
  6. Use the down arrow button to highlight the TV rating you want to lock or unlock. Press OK.
    The TV Ratings Lock screen. The following options are available to choose from: TV-MA, TV-14, TV-PG, TV-G, TV-Y7, TV-Y.
  7. Use the down arrow button to highlight the category within the TV rating that you wish to lock or unlock.
    TV Ratings Lock.TV-MA screen. Includes categories of content: V - Graphic Violence, L - Crude Indecent Language, S - Explicit Sexual Activity.  All categories are unlocked, so TV-MA shows as unlocked also.
  8. Press OK to turn the lock on or off.
    Same screen as previous, but with V - Graphic Violence now locked. TV-MA now also shows as locked.
    • A grey open lock icon means unlocked TV rating.
    • A blue closed lock icon means locked TV rating.
  9. To lock or unlock more categories in the selected TV rating, highlight the category you want and press OK.
  10. If finished, press Exit to go back to standard TV viewing, or press Last to go back to the TV Ratings Lock list and pick another rating to lock/unlock.
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