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View X1 TV Box information online

Learn how to view information about your Xfinity X1 TV Boxes and rename them for easier identification by visiting the xfinity.com/profile web portal.

View TV Box information

To successfully get started, you will need your Xfinity ID and password. (Learn what an Xfinity ID is or look yours up.)

  1. Access xfinity.com/profile on your web browser.
  2. Sign in using your Xfinity ID and password.
    Web portal sign-in page.

  3. After you sign in, click the Devices tab. On this tab you can view the model number and MAC address of each X1 TV Box in your home.
    Devices tab is between My Profile tab and Settings tab.

  4. You can change the personalized title of each X1 TV Box (e.g., Living Room, Bedroom, etc.) by clicking the pencil icon next to the device's name.
    The blue pencil icon is to the right of the current TV Box name.

  5. Enter a new name for the TV Box and click Save.
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