If you have an xFi Gateway, you can access an array of features using the Xfinity app on your mobile device.
For eligibility and system requirements, see Getting Started with xFi.
For additional tips on managing your home network with xFi, see personalize your home network with xFi and troubleshooting a WiFi connection with xFi.
xFi overview
Overview is where you can view your WiFi name and the status of your network, launch the Xfinity Assistant to troubleshoot issues, access your account and restart your gateway.
Services
Services allows you to:
- View all services you subscribe to, as well as plan details.
- Monitor your data usage.
- Access links to troubleshoot common issues.
WiFi
WiFi is where you can:
- View, secure, test and manage your network and connected devices.
- Organize the devices connected to your home WiFi network.
- Give your devices nicknames.
- Choose icons for easier identification.
- Access troubleshooting to diagnose connection issues and get tips on resolving them.
- Check your internet health by running a speed test.
- Search for a nearby Xfinity WiFi hotspot to connect to while on the go.
| By selecting... | You can... |
| WiFi and then Your Network Name |
|
View WiFi Equipment and then Advanced Settings |
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Connected to your WiFi |
|
Learn more about:
Security
Security is where you can:
- See your smart home devices, Xfinity Cameras and online security all in one place.
- Add and control smart home devices, including Xfinity Cameras, smart lights and thermostats.
- To learn more, see controlling Works with Xfinity devices in xFi.
- View your Advanced Security status, the security risk dashboard and manage Advanced Security on the go for xFi Complete customers.
- For more information, see using xFi Advanced Security and using Advanced Security on the go.
Account
To access Account, select the Account tab at the bottom of the screen. From here, you can:
- View your bill.
- Manage your Xfinity plan.
- Access the Notification Center.
- Activate Xfinity devices (including WiFi Boost Pods).
- Link Works with Xfinity devices (compatible thermostats and lights).
- Update your notification, security and privacy preferences.
- Explore help articles and support forums.
Learn more about:
- xFi notifications.
- Activating an xFi Wireless Gateway.
- Activating your WiFi Boost Pods.
- Works with Xfinity.
Additional information
Visit our Online Support Center to find common solutions and self-help options, troubleshoot or manage your account, and more.
The easiest way to manage and troubleshoot your Xfinity experience is with the Xfinity app! Download it for free from Google Play or the App Store, or text "APP" to 266278.
Have a quick question? Ask Xfinity Assistant.
